siliconindia | | December 20138Los Angeles, CA based Freshdesk, a provider of SaaS-based customer support platform to enterprises has secured $6.99 million in Series C round from Accel Partners and Tiger Global. The company had raised Series B funding of $5 million from the same investors in April Last year also raised $1 million in Series A from Accel Partners in December 2011, it had. Thus, with the current round of funding, a total capital of $13 million was raised by Freshdesk. The company was founded by Girish Mathrubootham, CEO and Shan Krishnasamy, CTO in 2010. Mathrubootham holds an MBA from the University of Madras, has earlier worked with Zoho Corporation. At Zoho, he met his co-founder Krishnasamy who was an engineering graduate from Thanthai Periyar Government Institute of Technology, Vellore and was a technical architect at that time.The company provides email and website integration customer support and also Twitter and Facebook support. With a customer base of 11,000 from over 18 countries world-wide; the organization caters to a clientele like MakeMyTrip, Pearson, Stanford School of Medicine and Toshiba, Kuoni and Amazon's Goodreads to name a few. The firm has just introduced an integrated telephony feature called Freshfone which is a virtual cloud based contact centre software which allowing businesses to handle telephone based queries through its collective services such as work stations and mobile phones. Freshfone lets businesses directly talk to customers and keep a record of the conversations as well. Businesses can opt for a local number or a toll-free number. It is a single-window platform for receiving calls, transferring the call, triggering IVR, organizing tickets and more."We will use the capital raised from this round for expanding further in the US market and also for marketing and sales activities," says Mathrubootham in his intentions from acquiring such funds. Aurigo Software Technologies Inc. has received $6.3 million as funds from four investors including venture capital firm and angel investors. "The capital will be used for product development and marketing. Investors include venture capital firms and angel investors," said Balaji Sreenivasan, CEO, Aurigo Software Technologies Inc. The company is a provider of capital planning and project portfolio management software, with plans to use the capital for product development and marketing. Aurigo, which was founded in 2003, develops a suite of business automation tools for capital planning, property management, capital project management, and collaboration and document management. Major agencies across the globe use Aurigo, to plan, manage and deliver hundreds of billions of dollars' worth of capital programs. Masterworks, the flagship product of Aurigo, is a leading capital planning and project portfolio management system that helps cities, counties, DOTs and other owners around the world to plan, manage and deliver over $100 billion worth capital programs. The company offers another cloud based product suite called Projectworks, which is used by document controllers and project owners to collaborate, communicate and share documents effectively. The Austin-based company is owned, managed and funded by individuals and private equity companies with vast investment resources and a long history of experience in starting successful software companies and managing software groups of large US corporations. The company stock is completely owned by the management and the founders of the company. Aurigo has established and expanded its corporate headquarters in North America at Austin, Texas, to keep pace with its growing traction and increased demand for its products and solutions in the US and Canada. Today, it also operates offices in Canada and India. Aurigo, apart from its offices, has state-of-the-art Research & Development and support centers in the United States, Canada and India.Freshdesk secures $6.99 Million in Series C Round FundingAurigo Software bags $6.3 Million FundingGirish MathruboothamBalaji Sreenivasan
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