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November - 2010 - issue > Spotlight: IT Services
Serene Corporation Finding Success Through Value-Added Offering
SI Team
Monday, November 1, 2010
Deep domain experience and superior technical expertise empower the consultants at Serene Corporation. Since their inception, they have provided integrated IT solutions and specialized implementation services to global clients in a range of industries. With value-added offerings that solve the specific challenges presented by critical business needs, Serene has distinguished itself as a boutique player in the IT services market.

Serene specializes in the implementation of business applications, specifically CRM, MDM and BI, in biotechnology and pharmaceuticals; retail, banking, and financial services; high technology; home builders. In the last 12 months, Serene has expanded its operations in India and Australia. By expanding its operations globally, Serene is helping its clients of all sizes be successful in spite of the recession.

Talking about the company’s engagement model, Serene Co-Founder & Managing Partner, Ajit Kumbhare says, “Our value added offerings and niche solutions as well as our collaborative approach encourages clients to work very closely with our teams, eliminating miscommunication and ensuring success.”
Through close partnership with leading software vendors, Serene rapidly delivers effective, end-to-end enterprise solutions . From defining a strategic roadmap to developing operational systems and analytics, Serene’s exceptionally talented resources provide comprehensive CRM implementation services built on a full suite of integrated Oracle eBusiness applications.

Expanding on its partnership with Oracle, Serene has turned its strategic focus to MDM and moving up the value chain. Further affirmation of Serene’s well-deserved market position comes from analyst firm Gartner, which lists Serene as a boutique specialist provider of external services with SaaS CRM expertise in the Gartner CRM Vendor Market Guide for Software as a Service, 2010.
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