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November - 2009 - issue > Spotlight: IT Services
TekLink--Success-through-a-Recession-Proof-Consulting-Model
si Team
Tuesday, November 3, 2009
TekLink International may not be as big as IT Professional Services behemoths IBM, Accenture, Tata Consulting Services, Fujitsu or SAP, but they have been beating them in the marketplace for years. “We have more SAP experience and better resources than our competition." explains TekLink International CEO, Pankaj Gupta. In addition to TekLink’s experience, their flexibility in servicing clients without a sacrifice in quality has helped ensure a 100 percent client retention rate since the company’s foundation in 2003.

Founded by it’s CEO, Pankaj Gupta, TekLink has grown to 60 consultants by targeting a handful of key SAP applications. SAP Business Intelligence including SAP’s Business Warehouse, BusinessObjects and Outlooksoft are the company’s calling card. Beyond SAP Business Intelligence, TekLink has expanded into CRM, Basis, and offshore services, while planning to foray into mobile applications through its Blackberry and iPhone SAP BI applications. With offices in Chicago, India and Melbourne, Australia, TekLink has grown at over 60 percent rate since 2003.

TekLink generates it’s revenue through providing direct SAP consulting services to clients and not as a staff augmentation firm to the Big 4. “I am not interested in training consultants on my dime, and at the end of the day wondering where is my value? In contrast, TekLink has SAP experts at a value that others can‘t match,” said Shouvik Dutta, CIO at one of TekLink’s clients.

TekLink’s leadership is composed of former SAP Platinum consultants and Business Leaders. This leadership allows TekLink, even in this current economic recession, to add a new client every month. While while most consulting firms are struggling to lessen losses and stem the tide of layoffs, TekLink instead expects to increase it’s revenue this year and has in fact hired into the recession with their long term approach and philosophy.

TekLink International, Inc. expects to buck the current recessionary trends by exceeding last years revenue targets and exceeding the $10 million revenue mark in 2009.
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