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May - 2009 - issue > Top 25 companies
Managing-HR-Process
ST Team
Saturday, May 2, 2009
When Girish Rowjee and Sayeed Anjum started a software business right after completing their engineering, they had no inkling that they would be developing payroll and employee management applications. Their first love was networking and systems programming and their first foray was developing a BBS (bulletin board system) product. However, an assignment from Brooke Bond to develop analytics software for the HR department was destined to change their course. One thing led to another and they have now emerged as strong players in the vast HR and Payroll market.

“We enable HR managers leverage IT in achieving their business goals by providing them software tools for every function of a HR and Payroll department. Our software automates activities ranging from Employee Information Management, Payroll, Time Office, Training and Development, and more,” says Rowjee, Managing Director, Greytip.

With its flagship product lines for Human Capital Management and Payroll, Greytip has found a stable presence in the small and mid market enterprises sector and is competing neck to neck with major players such as SAP when it comes to large enterprises. A customer base of over 400 organizations including majors like Dell and HP is a testimony to the company’s emerging presence.

The strength of the company lies in its deep insights into the real needs of HR departments by virtue of working closely with a large number of top organizations and HR professionals in the industry. This has enabled them to create solutions that are functionally relevant and which can truly meet the needs of a broad range of users. Also, the constant innovation and upgrading of products to incorporate the latest advances in technology and the ever-changing needs of HR and Payroll departments has given the company the edge over its competition.

Greytip considers its customer support organization as critical to its growth and customer loyalty. “Our aim is to provide the best possible support to our customers. We have ticketing systems, online help, wiki, and so on for better customer service. We strive for long term relationships and we have many customers who have been with us for 8-10 years,” says Rowjee.

Apart from offering licensed products, Greytip has also adopted the SaaS model of software delivery. “SaaS is the future of software delivery and we are excited about the possibilities and reach. SaaS offers many benefits to customers. SaaS providers should make trials risk free and let users experience the software and compare it with other offerings. We are enabling this with our 30-day free evaluation period and the signup takes only a minute,” explains Anjum, Director and Chief Architect. The company has notched up 20 live accounts on the SaaS platform in a short time and is seeing increasing numbers of page visits and sign ups.

With an employee base of 85 spread across its four centers, the company has been constantly growing, delivering new products and services and acquiring new customers across all segments and industries.
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