GoECart: Experience an Integrated Multi-Channel Commerce Solution
Date: Thursday , December 11, 2014
Companies are making a great deal of money with eCommerce these days, and this channel is earmarked for growth. Shop.org forecasts US web sales will grow between eight and 11 percent in 2014 to $105 billion. So it follows that retailers are being presented with many solutions to enable that growth.
Retailers need to find a solution that can meet their needs today, tomorrow and into the foreseeable future. GoECart, Bridgeport, CT, offers GoECart 360: a cloud based SaaS solution for small and mid-size retailers designed to address the challenges of the ever-changing retail landscape.
\"GoECart is best suited to fit retailers looking to grow their current eCommerce solutions and are looking for a robust, fully integrated platform that will help them sell more through any channel: eCommerce, in-store, call center, online marketplaces, and mobile,\" explains Manish Chowdhary, CEO of the firm.
The All Round Solution
GoECart 360, is a cloud-based software suite designed for SMBs that unifies every step of a multi-channel, multi-location business \'from ecommerce, contact center, in-store POS, and order management to marketing, merchandising, inventory, fulfillment and customer service. In addition to Amazon integration, seamless integration with eBay, Sears, Rakuten, and Buy.com is enabled. GoECart 360 boasts new omni-channel commerce features like a store locator, buy-online-pickup-in-store, ship from store, store inventory visibility, and associate ordering.
Further, a new advanced multi-destination order capability targets corporate shoppers and gifting sites, enabling customers to place online orders for items and have them delivered to their entire address book using a one-page checkout. This means that GoECart now helps merchants sell more efficiently across all channels and all customer touch points, without ever having to worry about IT infrastructure, back office systems integration or software upgrades.
GoECart to the Rescue
Concern over IT infrastructure was one of the reasons eWam, a fashion accessory wholesaler and retailer, called on GoECart. With numerous sales channels, eWam needed a solution where all access points shared and transferred information, especially inventory. With their legacy solutions, data entry was time-consuming; reporting was inefficient and older customized back office solutions made operational tasks difficult. eWam sought an all-in-one commerce solution that was fully managed, hosted, fool-proof, could support advanced product personalization and do more in less time.
The GoECart team worked with eWAM to revamp their website, branding and user experience. GoECart\'s intuitive web-based back office dramatically improved product data entry and content management, GoECart 360 eliminated inventory inconsistencies and reporting limitations, and no additional IT investment was required, thanks to GoECart\'s affordable cloud delivery mode. The results? eWam grew year-over-year revenues 33 percent and the improved back office functionality drove productivity up by 50 percent.
Chowdhary insists that GoECart must deliver benefits at every stage of customer and product lifecycles, driving positive results for GoECart retailers. Not surprisingly, his company has clients in industries including apparel and accessories, flowers, gifts and collectibles, consumer electronics, furniture, food and wine, office supplies, high-technology, sporting goods, manufacturing, non-profit, business-to-business (b2b) and others.
Chowdhary\'s company is aggressively hiring people for all departments, and GoECart has just recently moved into new office space to accommodate current and future growth. The award-winning company continues its organic growth as Chowdhary explores new industry verticals that could benefit from a scalable, flexible eCommerce solution like GoECart 360.