siliconindia | | February 20178ARTIFICIAL INTELLIGENCE WILL REVOLUTIONIZE EVERYTHINGBy Bhavin Asher, Solutions Architect, SalesforceEverything invented in the past 150 years will be reinvented using AI within the next 15 years. Artificial intelligence is a term of-ten reserved for the likes of Skynet in the `Terminator' films or ENCOM's mainframe in the `Tron' movie, Artificial intelligence (AI) and a world in which machines threaten humanity's status quo has been the preserve of science fiction and movies for decades.The reality, is the bot has bolted. AI is walking and talking among us. In 2016, we use voice-recognition systems like Siri; driv-erless cars are being trialed and robotic hotel receptionists' work in Japan. The advent of certain technologies, inexpensive high-speed Internet, secure cloud storage, mobility solu-tions and low-cost devices has allowed the fantastical possibilities of the past to be-come reality. Instead, they see AI as an in-dispensable tool for supporting humans in virtually every aspect of life, especially in commercial applications. AI and Business TodayRather than serving as a replacement for human knowledge and ingenuity, AI is generally seen as a support tool for the hu-mans using the technology. Although AI currently has a difficult time completing common-sense tasks in the real world, it is adept at processing and analyzing troves of data far more quickly than a human brain could. AI can then return with a number of synthesized courses of action and present them to the human user. In this way, humans can use AI to help game out possible con-sequences of each action and streamline the decision-making process.It allows shoe shoppers to whittle down a catalogue into personal choices with a few swipes, factoring in subtle details such as slope of toe, height of heel and shape of sole. A restaurant could use AI, for example, to decide which music to play based on the in-terests of the guests in attendance. AI could even alter the appearance of the wallpaper design based on what the technology antic-ipates the aesthetic preferences of the crowd might be.IN MY OPINIONHeadquartered in California, Salesforce's mobile cloud technologies, sales and CRM applications help companies connect with customers, partners, and employees in unique ways.
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