BRIQUE: Delivering Excellence
Date: Sunday , November 23, 2014
Not so long ago Jay Pagnis, a software engineer, boarded a plane for a client meeting. Seated next to him was Sandip Shrotri, Marketing & PR Head of Viraj Profiles Ltd. Soon after the chance introduction, they were engrossed in a discussion about communication challenges in enterprises and hurdles posed by them. Little did Jay know that the ensuing journey would change his life forever and that Sandip and Viraj would soon be his biggest client till date. Sandip identified a potential solution for his hurdles in the discussions. Couple of calls and meetings later, Sandip decided to officially engage him to bring forth the solution to counter the communication hurdles for Viraj. Thus, at the intersection of chance and skill, BRIQUE Technology Solutions and Consulting was born in 2011.
Though the parallel success of social networking sites supported Jay\'s idea of developing Enterprise Social Networking software, the real challenge was testing existing communication channels and proposing enhanced and better solutions. The proposed solution was a platform that enabled the employees to share thoughts, write blogs, view announcements & organization policies, events and photos and work on internal tools. The result was a massive influx of suggestions and discussions that led Viraj to save huge costs from second month itself. This was a huge success for both Viraj and BRIQUE. For Sandip and Jay.
While the project at Viraj ended there, Jay recognized that businesses are in dire need of unified enterprise software solutions that can reshape their business processes effectively. Determined to capitalize on this opportunity, the \"highly-capable\" BRIQUE team developed a world-class framework as a solution that addressed all departmental & process issues. This would enable businesses to organize and manage internal departmental processes like Sales, Marketing, Internal Collaboration and other business process flows efficiently. Comprised of BRIQUECRM (a Customer Relationship Management solutions), UMBRELLIUM (Internal Social Collaboration platform) and PROCMANAGER (Business Process Management Tool), BRIQUESUITE soon became one of the very few leading products providing a complete packaged solution to enterprises.
While BRIQUECRM stands clearly among the competition; it perfectly fits into Indian real-estate industry demographics and is tailor-made for manufacturing & service industry. PROCMANAGER enables organization to effective execute and follow-up cumbersome processes with simple addition of flowchart based executions. Unified Business Process Management ensures faster time-to-value, business-IT collaboration, reduced cost of ownership and quicker task completions. UMBRELLIUM helps organizations to keep their team size lean and focus on developing these resources, while reducing attrition to minimum.
Reaping the Benefits
Even in lean months, Jay kept the core team focused on marketing BRIQUE\'s products and kept a minimalistic branch that delivers custom development, website and consulting services. It did not only replenish the capital, but also motivated the team gunning for the goal. Since start-ups are plagued with major attrition and absconding issues, the core team-leads take responsibility for client deliveries. This along with induced safety measures and stringent access control on product source code and client\'s details & contacts enables BRIQUE to protect IP.
Though, initially BRIQUE grappled to find referential customers, their policy of \'delivering 100 percent quality\' and their belief that \'Professionalism needs to be evident in deliverables not in interaction\' guided them in right direction and gifted it with some big customers. The 3 years ride ahead became smoother when proficient brains like Roshan Morde, Rohit Jadhav and Vaibhav Pagnis joined the team. BRIQUE strengthened further with the arrival ofDipti A. Dabholkar (Vice President-Project Delivery) and Amit Khopade (Vice President -Sales & Marketing). Having a collective domain expertise of over 150 years in banking, manufacturing and customer services enables BRIQUE\'s team to offer long lasting, tailor-made solutions that provide maximum RoI. Putting themselves in customer\'s shoes, BRIQUE carefully scrutinizes customer\'s real requirements and then model their software accordingly.
\"Our work culture, teamwork, belief in delivery excellence, quality, reliability, courtesy, and customer service makes our customers believe in us and come back for more. We have put our sincere efforts to create a team that makes clients not only happy, but also satisfied,\" says Jay Pagnis, CEO, Founder & Lead Developer at BRIQUE. The work culture at BRIQUE is built on superior performance, belief in delivery excellence, success through teamwork, respect, being flexible and rewarding career opportunities with fun all along. Apart from Annual day celebration, the team is rewarded with frequent vacations and team lunches/dinners at company\'s expense. The culture promoting innovation, collaboration and recognition for achievements enable employees to always guide customers in the path of success.
BRIQUE envisions to be recognized as one of the most reliable strategic IT partners renowned for delivery excellence, solutions with high RoI, promoting, capturing and retaining knowledge in this competitive global marketplace. The company aims to be known as the IT Partner who has a solution for every requirement and is willing to bend all the rules to fulfill customers\' needs. BRIQUE\'s mission is to contribute to client\'s growth and profitability by delivering result-oriented business solutions. The company strives to stimulate faster RoI and enable businesses to stay ahead leveraging technology along with continuous improvement in processes. Targeted to continuously grow on the product front, BRIQUE wishes to keep developing and enhancing their products in Enterprise space. Currently focused on selling their product as a whole, the organization intends to break each module and offer it individually as well, while taking clients on cloud for SaaS implementations which will be an eventual win-win.
Jay V. Pagnis, CEO, Founder & Lead Developer
Jay is a serial entrepreneur, social media evangelist and a skilled coder who has spear-headed 4 cloud based products. With over ten years of experience, he is working on redefining the paradigm for conventional Profit, Loss and Loss of Profit.
Offices: Mumbai, New York
SBI Cap Securities, Symantec, Seclore, Godrej Interio, Bharat Bijlee, Brickhills, Shagun Enterprises, Allpuja.com and many more.
Rated as Top 100 SMEs-2011 by Entrepreneur Magazine
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