G4S ELECTRONIC SECURITY SYSTEMS FOR HOSPITALITY INDUSTRY

Date:   Wednesday , December 03, 2014

In the last one decade the security needs of hospitality industry have evolved immensely. Apart from the painful memories of 26/11, we have seen hotels and resorts in Kenya, Jordan, Pakistan and Bali being targeted by terrorists. Hotels and restaurants all over the world have realized the importance of investing heavily into security to ensure a safe and secure environment for their guests and staff. In recent years, the security threats that hotels face have become more complex. Hospitality industry is forging new partnerships with private security agencies to deal with such threats.

G4S Electronic Security Systems provides bespoke security solutions to hospitality organizations across the globe. G4S portfolio of security solutions is suited to help and protect staff, visitors and secure facilities. The speed of service, courtesy and customer satisfaction are critical success factors of the hospitality industry. G4S solutions have been designed keeping these in mind. Over the last few years, G4S has introduced various systems that not only help the customers save time but also provide them a peace of mind. One such solution is Symmetry. Symmetry is a security management system software based on Microsoft\'s .NET architecture. This system is noted for its flexibility and interoperability. Symmetry addresses all the perceived Security & System Continuity Concerns.

Theft Prevention:

Symmetry Security Management System reduces the risk of theft by ensuring non-authorized staff and visitors are unable to access key areas. CCTV cameras are installed in high vulnerable areas where theft can occur or can be reviewed as part of an investigation.

Protection of Staff & Property:

Staff requires varying levels of protection according to their work environment. The Symmetry Security Management System takes the security of the staff as priority. With tightly integrated access control and CCTV solution, situations are closely monitored enabling the hotels to safeguard both staff and property.

Crime & Violence:

The Symmetry solution addresses the issues of crime and violence with a comprehensive feature-set. Using cutting edge access control and video technology it ensures that crime and violence incidents are brought to an immediate notice.

Situational Awareness:

The Symmetry provides a single Situational Awareness System for Identity Management, Access Control, Video Management, Alarm Management and Intrusion Management. It enables full Command, Control & Situational Awareness capabilities for proactive security along with extensive range of software integrations through XML Web Service API/SDK.

Database & Network Management

1. Symmetry Business and Professionals are provided with free Microsoft SQL Express databases
2. Symmetry Enterprise and Symmetry Global supports several versions of Microsoft SQL Server
3. Microsoft server clusters or NEC Express Cluster are fully supported for disaster recovery
4. Virtualized environments such as VMW are supported
5. Symmetry uses Microsoft Message Queues (MSMQ) for resilient door controller to server communication
6. Any standard network data backup software is supported
7. An archiving capability allows old events and alarms to be moved out of the live database but still kept available for investigation purposes

A Truly Integrated Solution

Symmetry Security Management Software packages provide a platform for access control, CCTV management, biometrics, visitor management and a host of other security and building management functions. If integrated in accurate manner it can make a massive difference in day to day functionality of an organization.
Symmetry Video Management Solution can tightly be integrated into any security management system. The system is a one-stop-shop for single or multi-site applications all presented on a single platform and one system!
Apart from the security solutions, G4S also provides a cashless payment solution. This solution, which found mass adoption in the hospitality industry, allows the guests to load funds on a smart card. This card incorporates hassle free cashless payments, encourages on site spending and helps save time for both the guest and the hotel. These radio frequency identification technology enabled smart cards help hotels to automatically register guests upon arrival, direct them to their rooms, and know their preferences. The card can even record attendance at conferences or functions.
At G4S, we begin our day with only one objective. Viz., to provide quality services exceeding our customers\' expectations and delivering outstanding results. High performance security supported by our impressive state of the art technology and logistics are seamlessly integrated into the daily functionality of the premises that our personnel safe guard.