Allied Digital: The Architect of Digital Transformation Date:   Tuesday , November 24, 2015 Transaction, Capabilities, Infrastructure, Attitude, Relationship, Trust, and Ethics do these sound familiar? Of course, yes. These are the fundamentals of any business. But what is their importance when it comes to an IT Services business? People may wonder why these very prevalent factors running a business are so consequential. These are paramount as IT Services industry is not only colossal; additionally it is cartelization of services that avail any business to transform. But when these rudimentary ingredients collaborate with each other to provide the best of services to the clients, they are considered as the pillars of a company. Incorporated in 1984 through the hands of Nitin Shah (Chairman & MD), a visionary, Allied Digital (AD) (BSE: ADSL) believed that these rudimentary ingredients are not just to showcase, but to follow them. With a philosophy of Passion, Teamwork, and Innovation, AD sailed through the prodigious grassland of IT Services. Through delivering comprehensive global contracts with the edge of innovation, cost-efficiency and capabilities to distribute immense digital transformation projects, AD made a mark in the industry. Providing 360° IT Services Value An industry leading player had a strategic plan to transform their subsisting IT infrastructure by adopting incipient cloud technology for an amended IT infrastructure uptime, ITSM process implementation, business transformation, improving IT helpdesk and implementing video surveillance. This business was in total dismay in the transformation process. There comes, Allied Digital which transmuted the transformation process architecting data center & DR hosting Services, Migration & Hosting Services, Modernization & optimization, Re-badge of internal client SMEs, 24X7 Remote Infrastructure Management, Cloud enabled 24X7 service desk support, and Real Time Reporting Portal. In the process, AD not only reduced the cost by 34 percent, withal amended first call resolution up to 70 percent through transforming CAPEX to OPEX. Also, it increased RPOs and RTOs along with access to insightful reports and analytics through tier-4 data center, thus resulting in ameliorated critical decision making, IT infrastructure and ITSM process implementation. Yet, this is not just a single instance for this company. Over the years, its Enterprise Management Services, Safe/Smart City Solutions, Digital Business Solutions, Retail IT Management solutions and its flagship offering End User Experience, have distributed 360 value of IT, utilizing benchmarked global service desk, global field support, remote device management, mobility, analytics, and virtual workspace solutions. Amid massive opportunities in terms of digital India initiative and e-Governance, industry will opt for digital infrastructure, service automation which will avail transforming cities to Safe and Smart. Paresh explicates, As digitization aggressively grows, so will challenges in compliance, risk management bringing massive opportunities in security. Solutions for business transformation to fortify e-Commerce, mobility, analytics and cloud will be inevitable. In the digital economy there is incremented demand for innovative solutions as the ways of business are transmuting, as well as comprehensive multi-option model and high availability services with ecumenical reach. Amid incrementing competition from innovative solutions of the startups, AD is well poised to distribute cutting-edge solutions and have been perpetually re-orienting the service models to accommodate the transmuting role of IT in the organizations. Additionally, it has embarked on consistent innovation and adaptability to customer\'s business dynamics. To be ahead in the competition, AD has enhanced its ADiTaaS ITSM platform to distribute incipient integrated services dashboard along with IoT implements. We are redefining end-user services and are provisioning center of excellence in the area of Retail, Governance and Health Care, integrates Paresh. Inspiring Years to Come This 31-year old company\'s growth has been phenomenal. Gone IPO in 2007, AD\'s market cap is now at mammoth high of Rs.1.84 billion. With its ecumenical expansion to 195 locations over 40 countries, AD is poised for magnification in three levels Accelerator to bring in incremental growth, Big Drivers for large system integration and New Innovation to focus into breakthrough innovation and new business offering. With its vision set in the upcoming future, ADs value-predicated limber and ardent management is yare to act on customer feedback. Nitin adds, We are proud of our human capital and always look for copout solutions with vendors, investors and customers. Amid ups and downs, IT Services industry\'s 27.6 percent year-on-year growth is unparalleled that has set visions for the new-born companies and industry bellwethers. In the industry which is scattered and fragmented in different minuscule services, an integrated offering not only widen the space, additionally avails comprehensive services. With a wagon of offerings in IT Services, Allied Digital is way ahead of competition and its legacy has shaped the industry in a conjoint way. Panel Key Management Nitin Shah, Chairman & MD An innovator, entrepreneur and passionate leader, Nitin established Allied Digital. He is heading and guiding the company with his perfection, enthusiastic commitment, piercing dedication and vision. Paresh Shah, CEO His role in the top management, his ideas and his engagement with the employee are the identification of Paresh. With his vast 25 years of experience, Paresh is leading the way ahead for Allied Digital. Office: Mumbai (Headquarter), and global presence at 195 locations Clients: BFSI, Retail, Manufacturing, Government, and Healthcare Services: IT-as-a-Service, Infrastructure Service, End-user IT support, IT Asset Lifecycle, Enterprise Application, Smart-City Solutions, and Integrated Solutions