ABM Knowledgeware: Ushering e-Governance to Novel Stature Date:   Wednesday , October 08, 2014 The pace of transition in the information and communication technologies has picked up dramatically over the years. Computerization has not only become the elementary necessity for the businesses to get their success ratio hiked, but also has been leveraging each and every sector to bridge the gap between company and the customers. Not only private entities, government bodies have also emerged out of the monotonous manual mechanisms and have been influenced heavily by the e-services which are branded as e-government. Today, almost every country and every government has implemented e-Government solutions, empowering citizens to connect with the government faster. Amidst of the rising e-governance companies who are just constrained to offer basic services, Mumbai based ABM Knowledgeware Ltd. stands at the top of the ladder with its back-office and front-office enabled e-governance projects and software artifacts facilitating a quality-driven and hasslefree management system. ABM Knowledgeware ,which forayed into software and services business in 1998 ,has been a front-runner in the e-governance industry, implementing and institutionalizing e-Governance in and across the states of India.Incorporating technological skills and deep knowledge of the Managing Director Prakash Rane, the large team of e-Governance and technology professionals of ABM is engineered to offer sustainable and measurable citizen services. ABM has been known majorly for its citizen centric e-Governance project to urban local bodies and the service suite is E-municipality. ABM has also developed many softwares offering a tailored and customized suite of services to its wide base of customers and they are named as MAINet, Care, MOIS 2000 and CRM for Utility Distribution Channels. ABM MAINet is an integrated suite of application products helping in information management of a typical municipal corporation of any size, while ABM Care is a browser-based, easy to use and proactive system for complaint acceptance. ABM MOIS cuts down the task of Registry Management and the company\'s CRM solutions are web-based Consumer Facilitation Centers (CFC). With entire business that revolves around citizen relationship management (CRM), the company has an incomparable record of delivering 1.8 crores citizen services last year with enterprise wide implementations. ABM also houses customized and personalized dash-boards which are backed-up by a stable backend computerization, bestowing a single window for safer and detailed query transactions of its clientele that ranges from a single citizen to a large business organization. Through change management training, the users from customer organizations are assured about business process re-engineering wherein the prevalent fear of of unknown is eliminated. The company believes that the project ownership should not be constrained to the top management, but also should extend to each employee. This strong belief not only has entitled the employees to grow, but also has helped the projects like AQUA and SAP implemented at Municipal Corporation of Greater Mumbai to achieve best accolades and outcome . As a robust service provider to municipality body, ABM also vests its forte in migrating single entry accounting system to double entry accrual base accounting system and migrating rent base property tax system to capital value base value property tax system. The brand possesses wide and proven in depth experience providing ERP practices targeted at e-Government customers like municipal corporations, utility companies such as power and water sectors and other government organizations and in this context the company has established an ERP practice which is entitled as Government Resource Planning (GRP) frameworks. The implemented solutions for water billing have acquired a huge record of managing approximately Rs.1300 crore demand/revenue for the customer. \"In the nearest future, we want to see our services which are offered today on-premises on SaaS platform. We have a stronger plan to extend our services on to the mobility platform,? proclaims Prakash B Rane, Managing Director, ABM Knowledgeware Ltd.?Along with the mobile, we are also moving to the other delivery channels like Personal Digital Assistance(PDA)?. Panel: Awards & Recognition: >>Best Technical e-Governance Company in India (2007) >>National Urban Water Awards for ABM Aqua project (2009) >>Best Municipality Award for MCGM (2010) >>SKOCH Challenger Awards (2011) by Skoch >>Maharashtra Information Technology Award 2012 (Government of Maharashtra) Products & Services: >>ABM MAINet >>GRP >>ABM Care >>ABM MOIS 2000 >>CRM for Power Distribution Channels Key Management: Prakash B Rane, Managing Director Prior to ABM, Prakash Rane has successfully established another software company in the field of e-governance. Besides, he is also well-known for conceptualization of successful strategic solutions in e-governance which have become benchmark in the industry. Office: Mumbai-HQ