Droom: Cementing the Auto Realm with Trust & Transparency

Date:   Tuesday , December 15, 2015

\"I love cars. Even if you ask me to buy it blindfolded, I would do it\"- said no man ever. How high your passion towards automobiles be, you would beat your brains out in buying a perfect vehicle with no defects in it. But is the perfect vehicle you buy from an unknown vendor really perfect? It is proclaimed that consumers in the U.S. lose over $30 billion each year owing to car buying scams, many of which are easily avoidable. Imagine India, where people are not only succumbed to the unreasonably priced automobiles, but also are often anxious about the hidden complications, which raise their ugly head eventually. Thus, rather getting caught in the web of deceit and falling prey to the overpowering -\"buyer\'s remorse\" senses, it is indeed a better way to partner with those trusted platforms which not only deliver quality services, but also cater the deficit of trust and pricing. Having embodied these aforementioned qualities in its core is a unique company Droom Technology Pvt. Ltd. Touted to be India\'s first online marketplace to buy and sell new and used automobiles and automobile services, Droom is the contrivance of active angel investors and entrepreneurs - Sandeep Aggarwal and Rishab Malik. The year-old company sits pretty by filling the void with transparency, trust and pricing advantages, thus leveraging a true disruptive 21st century experience in buying and selling automobiles.

Securing Vehicles against the Demons-in-Disguise

At Droom, each and every detail of a vehicle is treated with utmost perfection. Here, comprehensive and detailed auto inspection informs the buyers about a vehicle\'s actual condition, history, and cost, while car care & detailing looks after the extensive cleaning and detailing of a car\'s interior and exterior. Auto warranty plan of the company alleviates overhead spends on unforeseen maintenance costs. Moving beyond the limited boundaries of online classifieds or online auto discovery platforms, Droom also hands out a wide range of service programs under its Road Assistance catalog and it owns 24X7 pan India coverage.

The Droom Full Circle Trust Program

Droom\'s proprietary algorithm named Full Circle Trust Program backs the buyers and sellers in shielding their decision against the possible risks. People are ensured about the reliability of the transaction enablers who are rated, reviewed and forced to disclose more information about their vehicles through Seller Declaration forms. With fixed price, best offer and auction as its idiosyncratic attributes, the platform has also given options of Commitment Fee which is fully refundable and covered under Droom Buyer Protection policies, in which the buyer can book his preferred option amongst the 13 clearly detailed listed categories of automobiles by paying two percent of the final selling price, while the remaining 98 percent marks the closing of the transaction. However, the refund or the cancellation solely depends on the company\'s Dispute Resolution team which will provide a final decision after a deep scrutiny of scenarios that led to the situation. In addition, Droom also offers Droom Inspection Report on the vehicles.

The Brains behind the Mastery

Sandeep firmly believes that innovation and disruption do not seize life where there exists a blind following of established set of rules. Run on the same philosophy, the platform broke the mundane norms and ignited its journey by becoming a mobile-first marketplace. In fact, it also has the distinctive charm of bringing both B2C and C2C vendors together on the same platform, thus giving them an enriched experience of a win-win solution. Speaking about innovation in Droom, Sandeep, the Founder & CEO, proclaims, \"When I founded Droom, not only I didn\'t know much of auto industry, but I also ensured that the first 18 people we hired, hailed from other industries except the automobile. We didn\'t want people to come with set ideas, because if those people would have done their jobs right, then there were no room for Droom\".

The Silicon Valley-styled startup is embedded with the ideals of high energy, passion, non-hierarchical, completely informal and open-door environment. Abiding by the philosophy \'Work hard and Play hard\', the merit-based organization not only encourages its 90 people strong crew to own a high sense of ownership to enable a result-oriented endeavor, but also makes its casual work environment more fun by infusing recreational activities. Having career development, career goal and personal development as its paramount axioms, Droom makes sure that the fresh talents are groomed under the strong management team to breathe through its core values that also include being customer-centric, having long-term approach, ability to learn from mistakes, high-work ethics, positive attitude, being data-driven and humanity. The same ethos has helped them to grow 300 times in its last seven months, thus carving its name as a hyper-growth company amongst the rest. Nurtured by some of the eminent investors, the company also has raised nearly $20 million, till date.

En Route to Excellence

Recently joining hands with JetSetGo - a marketplace for private jet, helicopters and air ambulance, Droom has moved one step further by helping people to reap-in the luxury of buying or renting a private jet or a helicopter. With this, Droom aims to expand its catalog to embrace 20-30 more automobiles and automobiles services-related categories. With crystal-clear strategies to foray into international territories by the end of 2016, it is currently in the phase of building a global product and envisions bringing more such reliable and robust technology platforms to the fore.

Key Management:

Sandeep Aggarwal, Founder & CEO


The brain behind the India\'s first and the largest managed marketplace - ShopClues, Sandeep brings in more than two decades of experience in serving senior positions across multiple industries. Celebrated for his top notch and innovative works, he is also considered an active angel investor, philanthropist and Internet visionary.

Rishab Malik, Co-Founder & VP - Business Development

With 10 years of experience in Strategy, Finance and Entrepreneurship in the U.S., UK, India and Singapore, Rishab has worked in companies like GE Capital Services, Leighton International, Bestylish.com and GSF India. He has also co-founded Figr - a technology innovation firm - and is a founding member of The Hub - a conjoined avatar of innovation lab, business incubator and community center.
Offices: Gurgaon and New Delhi (India) and California (U.S.)