FyNSiS: CRM Solutions Promising RoI on Every Penny You Spend
Date: Monday , May 30, 2016
A correct understanding of a customer\'s needs can help businesses achieve new heights. Storing all information regarding customers in one central location and further enabling businesses to relate to customers has made CRM a boon to enterprises in the current hypercompetitive market. As the world is inching more and more closer to customer-centricity, CRM market is on a pace to surpass ERP as the largest grossing enterprise software sub-segment; especially Indian CRM market is growing 12 percent every year, since most of the small businesses are opting for it. Enriched with over a decade of experience in CRM arena, Nasir Khan (Director) precisely predicted this vast scope nine years ago and hence founded FyNSiS Softlabs to provide the most dynamic features, customized & affordable solutions that would fill the gaps the industry was wrestling with.
This Bangalore headquartered company is holding the highest level of partnership ranking for SuiteCRM (the open-source alternative to Sales Force, Sugar CRM or Microsoft) and till date it is the only Code Partner for SuiteCRM in India and APAC. Having successfully delivered more than 200 CRM projects of considerable size and complexity, (from initial requirement gathering, solution design, and training through to managed hosting and support), the company develops and integrates SuiteCRM Implementation to fit business needs and delivers fixed-price contracts on-time, on-budget and to-specification. Having a highly skilled software engineering team and in-depth understanding for sugar architecture allows FyNSiS to develop solutions that are usable, dependable, adaptable and secure. Offering a whole spectrum of IT and CRM services from India, the company delivers web applications, Mobile Applications, SugarCRM & SuiteCRM implementation, migration and customization in India and globally.
Project Management Simplified
Due to mediocre CRMs, most enterprises are suffering with redundant or inaccurate information, lost customer data, poor information sharing and lack of user adoption. Eradicating these issues, FyNSiS has integrated Project Management within Suite\'s customer information. By leveraging existing information within Sugar, Project Management gives users a head-start in tackling their most complex customer-facing projects. Additionally, tighter integration with the advanced reporting engine allows project managers to generate accurate reports, dashboards and key performance indicators (KPI\'s) based on customer activity.
Providing a Top-notch Work Milieu
With an open international work environment, FyNSiS provides the opportunity to work in a fast-paced dynamic field where every day brings a new challenge, besides perks such as free drinks, food and healthy snacks. Employees are kept abreast with upcoming trends and technologies via face-to-face user group meetings through webinar, technical conferences on site as well as online, trainings around CRM IT and services (On-site, Web- based, Online Tutorials, Web Casts) and updates via Social Media, Web Media (Blogs, Podcasts, Forums).
Charting out a Strong Roadmap
\"Growing rapidly, we are adding more partners across the world and hiring talented people to increase employees of our international team. We are creating a blogging site to manage content that is open to public and adding more products, SuiteCRM plug-ins & other industries to our portfolio. The next big technology addition at FyNSiS will be Business Intelligence solution where we will be developing expertise in building data ware houses and delivery meaning business reports and MIS for business decision makers,\" concludes Nasir Khan, Director, FyNSiS.
Nasir Khan, Director
Instrumental in poising SugarCRM as the most favorable CRM for Indian BFSI industry, Nasir leverages his powerful Business Development & Account Management capabilities along with extensive experience in CRM, ERP, HRMS, BI, Resource Management and other business software tools to steer FyNSiS towards success
Office: Bangalore (Headquarter), Chile (Santiago), Singapore, UK and Germany
Clients: PNEUMAX, ZARANTECH, STS INTL, Rayosun, GEMCO JEWELS, RAJRANG and more
- SuiteCRM Smart Implementation Pack (SSIP): benefits companies and initiates productivity through professional services by initial set-up, configuration and knowledge transfer
- Legal CRM: SuitCRM customized for lawyers to significantly reduce cost, increase revenue opportunities and customer relationships
- E-Commerce CRM: solid and secure software package
- Manufacturing CRM: Enhanced and transparent ERP enabling excellence in customer service and adaption to customer need
- Real Estate CRM: facilitating property developers, brokers and agents to managing clients following up with leads, e-mail marketing, transaction co-ordination and document management
FyNSiS increases overall productivity and collaboration through its add-ons such as:
- CRM Asterisk Integration: serves number lookups, call recording, notes uploading and other benefits that a standalone CRM or Independent Asterisk cannot deliver
- USPS integration with CRM: provides online tracking facilities via identification code generation, order management, shipping, and logistics tracking
- SuiteCRM chat tool connector: enables agents to support concurrent customer chat sessions accurately
- PayPal Plug-in: allows clients to pay invoices online
- OpenCart Integration: enables clients to integrate OpenCart with SuiteCRM