Successful Outsourcing Relationship Date:   Wednesday , August 06, 2014 In the last few years it has become very common to rely on outsourcing for various jobs and activities. This is due to various factors, for example, cost, right skills, operational efficiencies and many more. Outsourcing helps companies to perform more as they can outsource anything that has shortage of skills and expertise in-house. This helps them to compete with their competitors. However, even if any company is outsourcing their work for years, they can anytime think of taking it back and doing it in-house. There are various factors involving companies who decide to do everything in-house. Easy availability of Research tools: There are more than 50 applications available for online research. Data Security: Some companies may think of not working with vendors, who work with other companies as well. They might think that their data is more secure in-house. Responsiveness: Every company works under pressure from their clients to deliver data more quickly. Companies can think of doing it in-house as it would be more approachable, reliable and less time consuming. To avoid scenarios where your client would think of moving it in-house, you have to work more efficiently and effectively. You have to work on various points to improve your relationship, thus resulting in long term relations. Skills: Skills sets are one of the important factors for long term relationships. Take extra care in choosing leaders who have good understanding and knowledge of business. They should also have expertise and dexterous in management. Costs: Never think \"cheapest is the best!!\" Clients often look for the best cost but they also want value for their money which they have invested. Every vendor has to work effectively to maintain a good relationship with their clients, even if they are working with them for years. An appropriate quality control process is the key for successful outsourcing relationships. To measure and to prove your quality process, each vendor should provide quality manuals, quality feedbacks, training process and performance improvement plans for their clients as time passes on. This increases the trust of your clients in your quality measures. For any market research outsourcing services; 100 percent quality and 100 percent quality maintaining attributes are must to compete with companies. Apart from the quality process, the other important factor is structured reporting and communication. A systematic reporting system enables an organization to monitor the performance. Companies nowadays are asking for real-time reporting and statistics. It is important for vendors to keep them updated with online web-portals, mobiles and emails. While it is essential to have an insightful reporting system, it is equally important to go beyond to have an open communication channel with the outsourcing partner. To conclude, a strong and open communication model aids transparency, nips potential problems in the bud and nurtures and garners the outsourcing relationship.