ASM Technology Services for a Global Clientele Date:   Friday , July 31, 2009 Founded in 1992, ASM Technologies has been a specialist in providing top of the class consulting services in enterprise solutions for the packaged ERP products, enterprise product development for the SMB segment, engineering services for the design and manufacturing enterprises, technology solutions for embedded systems, and system software to its global clientele. “Our key focus is on enterprise applications and technology solutions. At ASM we offer a broad spectrum of enterprise services such as configuration, implementation, customization, end user training and documentation, and post implementation support and maintenance across leading commercial off-the-shelf products like SAP, Oracle Applications, PeopleSoft, JDEdwards, and Microsoft Enterprise products,” explains N Krishnan, AVP, ASM. The company has a strong foothold in several industry verticals including manufacturing, oil and gas, consumer electronics, growth industries, telecom, public utilities, and Retail. “Being Certified in ISO-9001:2000 and assessed at CMMI Maturity Level 3 for all our development and support operations, clients have immense confidence in us. This accounts for the fact that 96 percent of our business is repeat business,” explains Krishnan. The company is now exploring growth in the areas of industry specific ERP applications, remote database support, and engineering services. ASM is now looking at addressing the needs of the agriculture-based industry, process industry, consumer products, hi-tech industry, and services industry. The product for the Agri-based industry will be launched towards the end of August. With its remote database support service launched in the U.S. in the next quarter, ASM hopes to address client issues like optimization, speed enhancement, data cleansing, applying patches, and more. The company has also built a strong capability in the design-to-manufacture using the state-of-the-art tools to help manufacturing companies in enhanced productivity. Some of the services offered in this front are design, analysis, reverse engineering, technical publications, and document management systems. Though the global crisis of economic slowdown has dented the businesses of several companies, ASM has been viewing this as an opportunity to provide greater value to existing clients and add new clients to its kitty with its global delivery model. The company is looking to garner more work from the U.S. and other regional markets by leveraging its offshore work delivery capability and thereby reducing the total ownership and operating costs for the clients. Since inception, the company has been running offshore development centers (ODCs) both in India and overseas locations (Singapore, Chicago, Toledo, and London) for its clients, providing cost effective onsite, offsite, and offshore services through a team of over 600 experienced engineers and consultants with extensive technical and domain expertise. Today, the company boasts of an elite clientele that comprises of 52 percent of Fortune 500 companies and 78 percent of Global 2000. Even amidst the economic slowdown, the company has managed to sail through without much business loss, registering 16.6 percent growth last fiscal at a net profit of Rs. 42.21 million. Quite pleased with the performance, the board of directors has recommended the approval of a dividend of 10 percent on the par value of Rs. 10 per share for the financial year 2008-09 to the members. “We attribute our success to an experienced management team and the customer-oriented outlook of the organization that is dedicated to excellence. Propelled by the talent of our people and laying faith in the resilience of our business model, we look forward to overcoming challenges that lie ahead of us,” says Krishnan. Riding on the current tide of growth, Krishnan is now feverishly charting the future roadmap. “The economy is just reviving and it is a must that we stay ahead with a plan of action ready for further growth and developments,” he explains. He has aimed at reaching $100 million revenue in the next three years, expanding into new geographies, and having more offerings to the existing customers in multiple geographies. The plan of action in the charter includes building a strong and flexible delivery model to meet the requirements of individual clients, innovative offerings, stronger quality driven methodologies, and creating new products and IP. With its impeccable record of technology expertise and effective client service, the tough course of action does not look too difficult to achieve.