FieldEZ Technologies: Field Force Management Made Efficient & Easy
Date: Friday , April 01, 2016
In any technology-driven business, field service/sales is considered as one of the enabling centerpiece of customer relationship and the business development that follows by. However, the success of a field service is not in the execution of a part, but lies in the efficient management of the whole, which is in fact a critical, yet often a daunting task to achieve. Moreover, the inaccessibility to a technology on the field makes the challenge even trickier. This is precisely where FieldEZ, an award-winning on-demand mobile field service management solution, enters the picture.
The brainchild of Jinaraj P G - a dynamic software wizard - FieldEZ released its beta version way back in 2011 when enterprise mobility was still considered a technology wonder. \"On one hand, enterprise mobile technology was just evolving and on the other, the lack of any existing mobile field force automation provider made it a huge opportunity in India. The potential and the viability of the business made me excited. We are a mobile-first field force automation solution and not just a mobile extension of an existing web-based system,\" explains Jinaraj, Founder, FieldEZ Technologies. Today, consecutively voted as the best enterprise mobility solution by Frost & Sullivan for the last two years and one among the top seven apps listed by NASSCOM Emerge, FieldEZ has emerged as a market leader in mobile field service & sales management.
What started with a roaring success of a project with Wipro, presently owns 35,000+ such marquee users in multiple countries spread across Consumer Durables, Industrial machine and equipment manufacturers, BFSI, Logistics & Delivery, HVAC, FMCG, E-commerce, Communication, Utility & Energy, who vouch for its excellence. Built with rich industry research and experience, FieldEZ\'s suite provides end-to-end, configurable, secure and easy-to-use field service management solutions through its multiple functionalities and features, while its pay-as-you-go pricing model makes the whole process cost-effective.Besides its workflow flexibility and robust configuration engine that ensures a seamless implementation and on-boarding experience, businesses can also obtain a hassle-free call management &advanced scheduling, custom reporting, lead management, time & location reporting, automatic scheduling &optimization, integration to third party systems, and many more. FieldEZ mobile application supports all major mobile platforms and it also works in offline mode, alleviating the concerns of network availability in remote areas. In addition, the company has also channeled a separate suite for SMBs, thus handholding them to stand tall.
The Roots of Excellence
Fielding a productive team of 32 employees in India and business partners housed in U.S., FieldEZ Technologies owns an envious track record of a very low attrition rate. The rationale draws us back to the flexible timings and open work culture imbibed in the organization which is constantly revived by several fun activities. \"Additionally, we work on latest web and mobile technologies, which empowers employees to acquire and hone a strong set of skills,\" adds Jinaraj.
En route, FieldEZ Technologies, a Series A funded company, is currently looking forward to its Series B round, in a quest to rub its shoulders with its U.S. competitors.It is eying at expanding to the Enterprise segment in U.S., which would help the company to fulfill its objective. With operations in Bangalore, Delhi and Mumbai, the company also wishes to spread its wings across the major cities of India.