Carzonrent: Changing the Urban Mobility Culture in India

Date:   Wednesday , January 28, 2015

As the dust on the recent incident with a woman travelling in a rented car settles and the chaos and fiascos drops down; the security concern while renting a car still continuous to soar high on the mercury. A new culture in urban mobility is needed in order to deliver integrated and sustainable transport planning, and users need to adapt their attitudes and behavior.

Transport users must be central in mobility strategies because individual choices affect the sustainability and efficiency of urban transport systems. Too often, user requirements for reliable, safe and easy access are met by the private car, further contributing to urban congestion and pollution. The challenge is to find appropriate strategies that provide effective alternatives to entice drivers, passengers and pedestrians to adopt more responsible mobility.

Today, Carzonrent- the Urban Mobility Solutions provider in the country believes and delivers on one philosophy, you don\'t need to buy a car. Be it Self-drive, Radio Taxi, Corporate Car Rental, Intra-city, Outstation, Luxury Car Rental Hire and International Car Hire, Carzonrent delivers 360� on ground mobility solutions.

Established in the year 2000, Rajiv K. Vij incepted Carzonrent with a short-term objective of offering a safe and reliable medium of travel to customers and a long-terms vision to provide an alternate to buying a car. Carzonrent is the only company in India offering customers a mobility solution to have a car for as low as 20 minutes to as long as the lifecycle of the car. Carzonrent\'s portfolio strength lets it create product differentiation in all the segments � budget, economy and premium. \"Our wide network base and the largest fleet size ensure that we are able to cater to every customer\'s need at any given point in time. In the coming financial year, we will be focusing on retail, through the largest network of self-drive and chauffeur driven services along with more tie-ups with the airports,\" explains Rajiv.

Product for All Pockets & Occasions

Carzonrent offers the most comprehensive product offerings in India. Offering services like Government authorized Radio Taxi Service (EasyCabs), Myles (Self-Drive/Car Sharing), Corporate Car Rental, Intra-city, Outstation, Luxury Car Rental Hire and International Car Hire Mobility Solutions.

Our mobile application, single call center and the one-stop online platform provides the customers an ability to book a Self-drive car, an outstation driving holiday, Local city car, Radio Taxi, and others,\" says Rajiv K. Vij, CEO & Founder, Carzonrent. In the constant endeavor to ensure passenger comfort and safety to the minutest detail, the company pulled out all stops, bringing in the latest technology, robust networking system, real-time tracking of the cab booked and live traffic information through mobile application, setting up user-friendly websites and 24x7 customer support centers; bringing uniformity in operations and introducing customized solutions for all customer segments.

Safety � The Top Priority

In recent times, security breaches with passengers travelling in cabs booked online has sparked global debate as to how secure is the online booking cab industry. While measures taken by most of the cab rental companies are just on papers, Carzonrent always prioritize the safety and security of its customers, and women safety is one of its top priorities, on the grounds. The company constantly innovates in its offerings and invests in processes and technologies that improve the experience for its female passengers. Its reservation system is equipped to identify female guests as high priority. \"We also make sure that our female guests are made comfortable about their journey through a confirmation call once they sit in the car. A dedicated desk at our call centers tracks the movement of the cab at all times. Our mobile application also provides the customers with complete access to the movement of their cab,\" adds Rajiv.

Next Three Years

Carzonrent occupies around 22 percent of this organized space and is growing at a steady rate of 30 percent each year which is much higher than the average industry growth rate. Currently, the company has 8,000+ partners, presence in 39 cities with over 102 locations, 10 airports, major railway stations and prominent hotels and malls. With its fleet of 10,000+ cars, Carzonrent does 25,000 trips daily clocking 100,000 km every day to satisfy 60,00,000 customers annually.

In the next three years, Carzonrent will take the fleet size of the chauffeur driven cabs to 100,000 cars that will include expansion in the EasyCabs fleet for the retail segment as also its corporate fleet. To cater to the growing demand, the company is ramping up its fleet to 5,000 Myles cars at an investment of Rs.400 crore over the next 3 years.

With EasyCabs Rajiv says \"We are planning to foray into 50 cities with our EasyCabs service and our premium car services will see a huge expansion in the next three years with the introduction of state-of-the-art technology systems to the corporate and institutional users in the county. We will grow our fleet in the premium car services segment to 25,000 cars in the next one year.

Key Management:

Rajiv K. Vij, CEO & Founder

Rajiv has around two decades of industry experience. Prior to founding Carzonrent, he handled different managerial roles in various organizations in the travel industry.