SysArc: Armed with Arsenals to Conquer BFSI Realm

Date:   Tuesday , November 24, 2015

Experience is not what happens to a man; it is what a man does with what happens to him, said Aldous Huxley. This is what Sundar Garg did. He poured in his years of experience working the financial software industry to give birth to his own brain child SysArc. His bundle of experience as management consultant in large IT initiatives and partner\'s technology management experience in leading U.S. financial software companies planted the entrepreneurial seed in Sundar that led to the formation of SysArc Infomatix Pvt. Ltd. in 1997. Today, the company is nichely focused on the financial industry and armed with a suite of BFSI solutions, which established the company as an undisputed leader in lending automation.

Building the Triumph
Way back in early 1990s when mainframe gave way to departmental, client-server solutions, the writings were on the wall for the eventual outbreak of IT at the hands of the individual users. On the way, IT witnessed a new generation of its use with Internet. But due to lack of foresight of its possible use, no one fathomed its eventual and ubiquitous presence that it holds today. This is when Sundar decided to invest in software development to create internet enabled solutions in his chosen niche of lending when the financial software industry was challenged to keep up with the dynamics of the lending.

In the domestic arena, lenders are faced with sizeable non-performing assets and the average time to process loan applications were too long, denying funds to borrowers when they needed the most thus forcing several borrowers to seek funds from private funders belonging to unorganized sectors. However, with the domestic landscape changing rapidly, borrowers are now calling the shots forcing bankers to go service centric. Financial line of business is pushed to adopt the Point of Sales concept that are prevalent in the consumer industry and bankers are required to go wherever the business is, hence in dire need of dynamic automated tools to reach their goals. The lenders are now challenged to reach out and process loan application at the borrowers location where availability of clean and sustained internet services, especially in the rural areas, are not guaranteed. Thus the natural progression of software applications towards mobility became a necessity. Today, traditional bankers are forced to cope up with creative lending, most of it happens over internet.

SysArc has developed world class banking solutions with its industry strength and experience in the BFSI sector (the management comes with over 120 man-years of SysArc experience). These solutions are primarily focused on effective implementation of business process, cutting down on operating expenses, reducing processing time and increasing customer satisfaction multifold. We don\'t simply produce software. We craft innovative solutions that allow the customers to outperform their competition, explains Sundar, President & Co-Founder, SysArc.

In pursuit of this, the company has unleashed a generation of solutions akin to LENDperfect (comprehensive system to handle entire suite of lending automation process), FUNDperfect (unique solution for merchant funding business), and several others. While each of these solutions are developed using industry standard technologies and best practices to ensure the data integrity and consistency, the products are developed using Java/J2EE technology and the system is developed considering PCI compliance regulations to protect confidential data. This suite of products can custom fit to different financial institutions.

SysArc processes a large volume of data through its applications, while protecting them against any leading security threats that is possible in web applications. All our products are platform independent and facilitate seamless integration with any internal/external systems including credit bureaus/credit rating systems. Periodical performance test is conducted in external labs to monitor and maintain the stability of the product, explains Sundar. This has helped the company penetrate deep into multiple segments including Nationalized, Private & Corporate Banks, NBFC, Microfinance, Credit Unions, Merchant Funding and others.

The Believer of the Best
Perceiving challenges as opportunities, SysArc has made outstanding customer service as its first priority where it keeps its ears close to the ground and every management decision is measured against business bottom-line benefits of its customers. To further strengthen its offerings, SysArc invests heavily on R&D and engages only in those activities that can result in reduced customers lending risks, enhanced management control, and/or increased market share, thus making maximizing product value to cost ratio to its customers as its prime interest.
Driven by Dedication is the Difference mantra, SysArc believes that any software advancement not resulting in customer benefits is useless. Hence, this innovation driven company is decking up by offering Mobile enablement, on the spot lending decisions, integration of Google Map, video capturing of borrower interviews, thumb impression capture biometrics and several others.

Over 100 people strong company provides an unbiased work culture where performance is the only matrix for growth; its hiring policy is colour blind, age blind, gender blind, religion blind and caste blind. SysArc acts as a career launchpad for hidden talents of rural India. The company equips its employees with continued education in subject matter, knowledge sharing and communication improvement to enable their career growth trajectory.

The well represented talents running the company helps avoid in-breeding in management. It\'s organic growth promotes loyalty. This has enabled the company to grow 25 percent year-on-year. Our products have global appeal. We are serving customers in India, Middle East and U.S. We will continue to stay focused on our niche, concludes Sundar. The demands for SysArc products in Africa and Europe are ever increasing thus the next footprint will be in these markets.

Panel
Key Management:

Sundar Garg, President & CEO

Sundar holds extensive experience in some of the world\'s largest organizations including KPMG Peat Marwick, Deloitte Consulting Group and Unisys. His vision has made the company continuously successful even during recession.

Offices: Chennai (Headquarter), India & Richardson, U.S.
Clients: Customers spread across India, Middle East, USA and South Africa
Partners: Working partnership with leading companies in the IT industry IBM, HP, Oracle, Microsoft, Infosys and others