Bringing smile on the face of customer
Date: Wednesday , November 05, 2008
Employer: Subex Limited
Designation: Manager - Professional Services
Experience: 8 years, 2 months
ST: What is your job there?
VR: Managing complex Telecom OSS/BSS projects end to end.
ST: What do you like about your job?
VR: Interacting with customers from a multitude of cultures, geographies, and backgrounds and juggling things all the way through the project to have a satisfied customer in the end.
ST: What do you find challenging about your job?
VR: It is a little challenging to meet the expectations of customers and the company without compromising on both the parties’ interests.
ST: What have you found that makes your job easier?
VR: Planning and 'being organized' make my job easier. Moreover, Subex has a flexible and open work culture and people who stand by decisions when it's correct.