Bringing smile on the face of customer Date:   Wednesday , November 05, 2008 Vijay Raghunathan Employer: Subex Limited Designation: Manager - Professional Services Experience: 8 years, 2 months ST: What is your job there? VR: Managing complex Telecom OSS/BSS projects end to end. ST: What do you like about your job? VR: Interacting with customers from a multitude of cultures, geographies, and backgrounds and juggling things all the way through the project to have a satisfied customer in the end. ST: What do you find challenging about your job? VR: It is a little challenging to meet the expectations of customers and the company without compromising on both the parties’ interests. ­­­ST: What have you found that makes your job easier? VR: Planning and 'being organized' make my job easier. Moreover, Subex has a flexible and open work culture and people who stand by decisions when it's correct.