QuisLex: Leading LPO Enabling Clients to Do More with Less

Date:   Tuesday , November 24, 2015

I think they\'re fantastic and the best. The thing to emphasize is that with them there\'s lots of value added. It\'s easy to find anyone who can read documents. The importance is in who can engage and plan sensibly, and plan efficiently with excellent quality control. This client quote from Chambers Global, which ranks QuisLex as a leading brand in LPO, is typical of the praise they routinely receive from their clients.

Backed by highly seasoned veterans with Legal, IT, and Six Sigma operations backgrounds, Ram Vasudevan (CEO), Sirisha Gummaregula (COO) and Michel Sahyoun (CTO), QuisLex\'s success in a highly competitive global market is predicated on their ability to deliver high-value strategically-relevant services. In what was once thought of as a commoditized marketplace, QuisLex has emerged as one of the world\'s leading LPOs delivering solutions that not only reduce cost, and mitigate risk for law firms and corporates, but enhance quality and allow clients to pursue critical strategic initiatives leveraging QuisLex\'s advisory and execution capabilities.

QuisLex was founded in 2004 on the idea that legal services can be delivered more effectively with a scalable, repeatable, well-managed process and a mission statement that reads simply: Legal Process Excellence.It is not our goal to be all things to all people, says Ram, But rather to continue our singular focus on the twin concerns of quality and dedication to excellence. By focusing exclusively on these goals, we form true partnerships with our clients and, in doing so, positively impact the practice of law.

X-Factor
The unrelenting focus to quality and excellence has paid off. It has resulted in the long-term relationships with clients that include Am Law 100 and Magic Circle Law Firms, as well as some of the largest corporations and financial services firms in the world. Focusing on the value proposition derived from quality allows QuisLex and its clients to pursue initiatives of increasing scale and complexity in litigation and investigation support, contract lifecycle management, and compliance initiatives.

With corporate legal departments and their outside counsel pressed to continually improve all key metrics (cost, client (internal and external) satisfaction, process effectiveness and revenue growth), QuisLex\'s innovative alignment of human capital, process discipline, and technological savvy has uniquely positioned the firm for continued relevance and growth.

Learning & Growth: Developing Employees
With proven expertise at the intersection of law, quality, consulting, and information security, the company fields the diverse set of disciplines and skills necessary to bringing value-add to the provision of legal services. The company rigorously and continually trains employees on various areas of the law, types of engagements, ethics, confidentiality, six-sigma-based proprietary processes, and technology.

Ram firmly believes that continuous training is essential and includes closely monitored working engagements, mentoring from more senior professionals, and targeted sessions thatfocus on issues that are especially pertinent to the clients they serve.This strong training regimen positions QuisLex with the requisite knowledge and expertise necessary to meet future challenges and continue to add forward-looking value and strategic advice.

All our employees, whether a legal professional or a member of the Quality Management Group, Legal Technology Group, or internal support services, have significant growth opportunities and the attendant incentives and benefits. This has resulted in very low turnover rates he adds.

The Future
The LPO industry continues to grow at an exceptional rate of 35-percent YOY and is anticipated to be $18 billion year-end 2020. To meet current and anticipated demand, QuisLex continues to expand its footprintand open delivery centers in New York and London by this year end. This follows a 10,000 square foot expansion of the Hyderabad operations center last year. The company\'s roadmap has always been measured, deliberate and responsive to client demand for services, ends Ram.

Panel
Key Management

Ram Vasudevan, CEO
Ram has presided over QuisLex\'s rapid growth since its inception and has over 15 years of experience providing high-quality services to his clients in a variety of settings. Prior to joining QuisLex, Ram spent eight years advising clients on corporate and M&A transactions with Skadden Arps and Sidley Austin in New York. Prior to joining Sidley, Ram worked as a Project Manager for a multi-national consulting company, managing projects for large financial services clients. Ram received his Master\'s in Law from Columbia University School of Law, his MBA from the Johnson Graduate School of Management, Cornell University and his Bachelor of Laws from the University of Madras.

Services:
  • Litigation and Investigation Managed Document Review and Consulting
  • Contract Lifecycle Management and Compliance
    Pre and Post-M&A Due Diligence
  • Open Source License Management

    • Offices: New York (Headquarter), Chicago, London and India
    Achievements:
  • Recognized by Chambers and Partners as a Band 1 LPO for 5 consecutive years.
  • Winner of the International Association for Contract and Commercial Management (IACCM) innovation award for Outstanding Service Provider.
  • Ranked Top 3 by the New York Law Journal Readers Rankings as both a Top Managed Document Review Provider (2 consecutive years) and as a Top Legal Process Outsourcing Provider (3 consecutive years).
  • Recognized as one of the Most Promising Global Outsourcing Companies by siliconIndia magazine.
  • CEO, Ram Vasudevan named Legal Business Trailblazer and Pioneer by the National Law Journal (2013)


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