The Next Era of Healthcare is "Home-based Healthcare" Date:   Friday , July 26, 2013 Headquartered in Mumbai, Dr. Batra’s Positive Health Clinic Pvt. Ltd. is a Homeopathic Healthcare Corporate. The company today is a global chain of 54 clinics spread across 20 cities in India and abroad. Healthcare sector is undergoing new advancements and reaching new highs associating itself with technology. The sector has to stay consumer-focused as everything depends on results and patient satisfaction. We will witness the widespread application of telemedicine and mobile-based healthcare solutions in the next few years. The next thing the industry should look at is clinical decision support systems and integration of medical devices to a central patient database. This will allow healthcare organizations to penetrate markets, have a wide-spread reach and yet keep expenditure less. It will make home-based healthcare more popular and acceptable as it will improve compliance and ensure treatment continuity while keeping the treatment quality intact. Cruxes Healthcare industry is highly dependent on consumers. Compliance, continuity of care and integrated communication between healthcare providers need to be established. What is fundamental is a common patient database that records the entire medical and treatment history, investigation records and referral notes. This database can be bridged with devices, communication portals and clinical decision support system. If we can achieve this, we can have the next big leap in treatment quality across the healthcare industry. Challenging Ourselves At Dr. Batra’s, we challenge ourselves daily to make our processes better and achieve more by spending less, yet deliver the best. When it comes to providing smooth connectivity to all our centers, spread across India and three countries, we have always focused on feasible, effective solutions before they become rapidly obsolete. We are careful in our resource planning and cost-optimization. To do this, we develop sustainable innovation strategies to create feasible solutions that offer improved healthcare experiences for patients in the short- to long-term with financial sustainability. We have to ensure our systems are prompt and real-time, easily accessible, accurate and secure. Our internal development and maintenance teams along with our partners understand our core business processes. This helps us to align our activities to that of the company’s objectives of achieving growth through accurate treatment and world-class services. In my experience, each healthcare organization would want to be the best treatment and service provider. The challenge is meeting increased expectations with ever-limited resources within a limited time-frame. But, if you have the right mix of the right strategy, find the right solution and approach the right provider, it is possible to overcome such limitations. Road Map Ahead My message for my team is stay open-minded, adopt to change, be flexible and look for alternatives. At Dr. Batra’s, we are next moving on to develop an online patient portal, work on providing consultations through telemedicine, and integrate medical modules on smart phones applications. In the long-term, we will be working on research modules, clinical decision support systems, device integration and process integration.