G4S: Shielding Industries with Simple yet Apt Security Solutions





G4S: Shielding Industries with Simple yet Apt Security Solutions Date: Wednesday , October 08, 2014 Indian Private Security Industry with an estimated worth of over $1-9 billion is growing at the rate of 18 percent between the financial years 2012-2015. The sector comprises of approximately 15,000 Indian Private Security companies out of which only 20-25 percent are in the organized sector, with 65 percent unorganized. Statutory compliances, investment in training and use of best-in-class global technology still remain a big challenge for PSI in India. Comprehending this risk with its bouquet of specialized security services is G4S which is recognized as world\'s leading integrated security company. As a leading professional security organization in India, G4S holds 16 percent of the organized market and is the largest private sector non-IT employer. As a leader in security solutions, the company has its own set of values and internal policies that ensure world class training and technology to provide their clients best-in-class security solutions. G4S has amassed a vast pool of best practices and experience from across the globe and uses this knowledge pool to create solutions to the problems that the customers are facing. G4S India offers array of customized and flexible services to its customers, which broadly include Security Advisory services, Electronic Security Systems, Facility Management and Risk Consultancy. Their extensive training of the personnel, up-to the mark inventory and strictly following the statutory procedures helps them maintain high standards and the qualitative level of services provided to their clients making G4S exceptional than the rest in the market. While the brand considers IT/ITeS the hottest area to serve, they also cater to other key sectors including Information Technology, Telecom, Government, Corporate Houses, Industries, Ports, Oil & Gas, Mining, Energy, Transit, Education, Healthcare and Airports. \"Some of the key issues the security sector faces are attrition, retention of talent and lack of investment in technology. G4S has been investing in talent, technology and training to ensure this,\" says Ashok Bajpai, Managing Director of G4S. The company\'s greater strength is its global experience. They leverage this vast pool of knowledge and apply it to the local market. With a 360 degree approach to satisfying customer needs, they begin by selecting the best in the industry and invest in their training to further develop their competence. Experience, combined with an innovative approach is used, to then create and deliver the right solution. G4S-India has evolved over the last 24 years and prides itself in having a workforce of over 130,000 employees in India and 657,000 employees worldwide. Thus, the company has developed a work culture which is in tune with the employee needs and allows them to put their best foot forward. There is a \'G4S Way\' of doing business which is deeply ingrained in all of the employees. Firmly stood on ground of integrity G4S has laid out specific guidelines for their employees. The brand also ensures safety and well-being of their employees, which encourages them to deliver excellent results. Besides employee engagement initiatives like bonding hours and trainings, G4S has a strong grievance redressal system. The company has proactively launched a WISH Centre (Welfare Integrated System Helpline) with the objective of providing a platform to employees for voicing their concerns and grievances, thus facilitating a faster resolution of grievances so as to ensure job satisfaction through employee welfare. G4S believes that sustainability and giving back to the society are key responsibilities of any organization. With a constant drive to contribute towards empowering society; G4S has joined hands with NGOs like HOPE Foundation. Constructed on one of the largest slum in NCR region, a primary school for under-privileged children named G4S Shiksha takes a step further in helping those children to get appropriate education. The company also has launched many social initiatives focusing on diversified aspects such as women and child welfare and restoration of heritage buildings. \"We are living in an extremely dynamic and changing world driven by technology and innovation. We have to be constantly innovative to be ahead of the curve,\" adds Ashok. G4S envisions continuing to invest in the ideas that do not only aim at augmenting their business, but also help people amplify it. \"While we are experiencing an excellent organic growth, an acquisition aimed at an inorganic thrust cannot be ruled out either,\" concludes Ashok. Panel: Solutions/Services 1. Secure Solutions 2. Security Systems 3. Facilities Management 4. First Select 5. Indo-British Garments 6. Secure Trak 7. Training 8. IT services 9. Aviation Security 10. Security consultants & Risk management Key Management Key Management Ashok Bajpai - MD Ashok brings a vast range of experience to G4S. He began his career with Price Waterhouse Consulting in Los Angeles and later returned to India to join the Indian Government, where he served in increasingly senior roles both in India and abroad. His last assignment was as Consul at the Indian Consulate in New York. In 2005, Mr. Bajpai returned to the private sector as COO of ArcelorMittal in Indonesia. He joined Yum Brands in 2007 as part of India\'s leadership team for KFC and Pizza Hut and launched the country\'s first Taco Bell in 2010. He then headed Pizza Hut Delivery for the Indian subcontinent. In 2012, he became CEO and then Regional Director of Essar Steel. Ashok graduated magna cum laude from the George Washington University with a degree in Economics and has an MBA from the Darden School of Business at the University of Virginia Offices India- Haryana (HQ), Delhi, Gurgaon, Mumbai, Pune, Bangalore, Chennai, Hyderabad and Kolkata International-North America, Latin America, Africa, Europe, Middle-East & Asia/Pacific