The Smart Techie was renamed Siliconindia India Edition starting Feb 2012 to continue the nearly two decade track record of excellence of our US edition.
May - 2005 - issue > Business
BPOs outpouring
Aniket Kavathekar
India presents a very good value proposition for outsourcers as they can reduce the process costs by 40 to 60 percent and labor cost arbitrage is likely to exist for the next 20 to 30 years. Being outsourcer’s choice helps to focus on core activity, reducing costs, improving operational quality, achieving high productivity and removing business risks.
The nation facilitates world-class technology and efficient delivery mechanisms to ensure clients receive cost effective solutions for all their BPO needs.
Indian universities and colleges assist by producing two million graduates annually. Indian universities produce 120,000 engineers as opposed to 63,000 in the U.S. The nation clearly leverages its English speaking and IT savvy workforce and offers the services at half the market cost. Lower establishment costs, improving telecommunications infrastructure and government support for IT and BPO industry have only intensified the rush of multinationals setting up their offshore centers.
Big cities like Gurgaon, Bangalore, Chennai and Kolkata are at the race’s forefront while tier-two cities like Pune and Kochi are quickly gaining pace.
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