point
The Smart Techie was renamed Siliconindia India Edition starting Feb 2012 to continue the nearly two decade track record of excellence of our US edition.

November - 2010 - issue > 10 Most Promising IMS Companies

Appnomic: Automated Infrastructure Management

ST Team
Tuesday, November 9, 2010
ST Team
In an online business, profit lies in great user experience and performance of the online app. When millions of people flocked to one of India’s leading travel portal for their online travel booking, the company realized the difficulties in monitoring and managing the performance levels of the applications, which comprise of their five business critical online booking applications having about 26 types of transactions. The biggest challenge was to get real-time information on the performance of the critical revenue producing transactions. Added on to it was the dearth of internal resources who could monitor it n real-time. The company talked NVP funded Appnomic who specialize in automating application and infrastructure performance management.

Witnessing the intricacy of travel portal’s applications, the Appnomic team configured its AIPM tool to monitor and analyze the performance in a non-invasive model, whereby the online portal’s management & operations teams were empowered with access to real-time transaction performance dashboard views. “We integrate our tools in our service delivery to automate 60 percent of IT operations, and also reduce the time spent on fault isolation by 25 percent for performance issues on critical IT applications,” says D Padmanabhan (Paddy), the MD and CEO of Appnomic.

The growing separation of physical and logical layers in IT infrastructure is bringing to the forefront automation of IT operations, integrated performance monitoring and remote based delivery services. This approach of remote service delivery coupled with automation not only provides increased cost reduction but also reduced cycle times or errors and less dependence on people resources for routine IT operations tasks.

The Appnomic Service Automation Platform (ASAP) with its process flow management which includes run book automation, SOP document management and action execution on third party systems can automate all routine IT operations functions for an enterprise. Its reporting module provides both high level SLA reports and detailed task level reports to measure efficiency.

The past three years economic environment in the western market has discouraged investment and adoption of new technologies by enterprises. However, now with the emergence and adoption of cloud infrastructure and willingness of companies to adopt innovative IT management approach has gradually increased their spending in the sector. With the change in the attitude, Appnomic, with its unique proposition of automation based Infrastructure Management is poised to gain substantial revenue increase. The company has an innovations group, as opposed to a typical software development team, and practices new methods across all functions of the company whether its delivering patentable technology or service delivery using new processes to serve the dynamic customer needs.


Share on Twitter
Share on LinkedIn
Share on facebook