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According to the International Data Corporation (IDC) the Unified Communications and Collaboration (UC&C) market in India saw a marginal growth of 3.8 percent in 2H (Second Half) 2013 as compared to 2H 2012. The shift from a hardware-based to software based unified communication solutions is what fueling this growth. As businesses aspire to serve global customers and work with partners, suppliers, vendors, shareholders, global managers and clients spread across the earth; the speed, quality and comfort while communicating is what matters the most in building strong and long-lasting relationships with them. On the other hand, it is also important to see that the cost of connecting with the world becomes a profitable investment and does not eat a large pie from your revenues. This is why people need to make a move towards applications like instant messaging, IP telephony and video conferencing amongst others. Those who do not go with the flow are simply gifting a competitive edge to their competitors. At the same time, enterprises need to be prepared for the internet and mobile revolution that is taking place, failing to do so can be a big compromise.
With an objective to help CIO’s and IT leaders get out of vendor lock-ins for hardware infrastructure and traverse on a unified communications path, siliconindia identifies “Top Unified Communication Companies”. A distinguished panel of the industry’s topmost CEOs, CIOs, VCs and analysts including siliconindia’s editorial board scrutinized the list of Unified Communication Solutions companies. The list intends to help you pick the vendor that suits your specific requirement and help your enterprise smoothen and streamline business processes and establish a better flow of information across different business stakeholders. These solutions could significantly help organizations improve client engagements, and drive more revenues with high-value, high-quality customer communications.
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