Speaking at the Tesco HSC Innovation Summit, Sandeep Dhar, CEO of Tesco HSC said, “Despite the problems, many companies plan to keep India as their main hub for offshore work, and the growth shows no signs of sputtering. Tesco’s strategy is entirely based around India. We’ve started to see the cost benefits of migrating roles from the UK to India, and we are now also seeing a lot of innovation around our IT and business processes coming from the Indian operation.”
With a solution that was architected by the Indian engineers in Bangalore, Tesco could save around $300 million annually by making its stock replenishment system more efficient. Currently, this solution is piloted by Tesco in the UK. Even, ‘Tesco in a Box,’ a custom-built application, which integrates the entire retail operation was developed in Tesco HSC.
Tesco is also planning to double the freshers’ strength in India by the end of 2010.
Currently, between 10 and 15 percent of Tesco’s IT staffs in India are freshers. Dhar says, “We should hire more retailing technologists to improve the retail sphere in India.