Progress Software Corporation (NASDAQ: PRGS), a global software company builds products to enable enterprises to be operationally responsive to changing business conditions and customer interactions, as they occur. Enabling businesses to capitalize on new opportunities drive greater efficiencies and reduce risk.

Enterprises today constantly seek to attain the highest level of business performance. Progress Software brands this aspiration as ‘Operational Responsiveness’. According to an independent study from research firm Vanson Bourne, most businesses have a long way to go before they are able to respond to market or customer changes quickly enough to be competitive. This could be because of any of the following reasons - lack of visibility, information overload, and lack of control.

Progress Software, which started out with a single flagship product, OpenEdge, today has multiple products - all aligned towards enabling Operational Responsiveness in Enterprises. The Progress portfolio spans event-driven visibility and realtime response, open integration, data access and integration, and application development and deployment. Progress was the first to offer the Enterprise Service Bus and Complex Event Processing Technology, and is continually creating innovative new technologies in emerging areas.

And now, Progress Software has launched its new product strategy- Responsive Process Management (RPM) - a new paradigm in realizing visibility and control that enterprises need to be Operationally Responsive.

Operational Responsiveness means responding immediately to events, changing conditions, and customer actions with a minimum of extra steps or mistakes, so business gets done quickly and effectively. It is more of agility than business process optimization. It’s about plugging decision makers at every level into business activities and giving them the ability to respond to the unexpected and effect change directly. Ramesh Loganathan, VP (Products) & Center head, PSI says “Responsive Process Management (RPM) as an approach will enable Operational Responsiveness through real-time, comprehensive visibility into any combination of processes, transactions, events, and system-level information. Thus allowing organizations to determine what’s working and
what’s not and accordingly take any needed remedial action.And all of this