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December - 2013 - issue > Company of the Year: CRM

SalesBabu CRM: World Class on - Demand CRM Solution from India

Mewanshwa Kharshiing
Sunday, December 8, 2013
Mewanshwa Kharshiing
On-demand CRM is getting popular and organizations are taking advantage of cloud solutions, especially in SME segments which are emerging markets for CRM. However, where, other existing CRM softwares were tuned more towards the Western market working style; SalesBabu has come up with CRM Solution which is highly Flexible & Robust and can fit to all sizes. It addresses the Global requirement along with great adoptability to suit the Indian customers’ needs.

The Indian CRM market is expected to grow to $179 million by 2014 according to different research firms; it is also further noted that this segment of the industry is growing at an annual rate of around 30 percent and is highly fragmented. In a growing economy, growth of affluent customers will make CRM a critical strategy. Positioned to tap into this rich potential and meet the urgent need; SalesBabu Business Solutions Pvt ltd, headquartered in Bangalore, India, started operations in 2008 with equipped skills, manpower and infrastructure to cater to the evolving biosphere of the CRM industry in India. SalesBabu’s team comprises of a unique blend of expertise ranging from CRM, Sales consultancy, process optimization and customer support backed by a strong R&D team in order to help in developing a customer centric CRM solution for the Indian customers and abroad as well. Apart from New Customer Acquisition, SalesBabu is also highly focused on the implementation of CRM particularly on the cloud. It has premium, on-demand CRM service offerings which have a demand on the scale of a pan India presence catering to customers globally.

The Industry Catalyst

SalesBabu has come up with its flagship product SalesBabu CRM software which is a well researched, well developed, cost effective enterprise suite which is specifically intended to target the growing and potential SME segment. The CRM solution helps solve business and operational challenges that customers face and removes inefficiencies in the process. The product not only takes care of day to day business transactions, monitors sales force activities, manages quotations so on and so forth, but also provides in depth analysis, alerts, reminders and reports. It helps in enhancing the efficiency of the sales team at all level, executive to manager to general manager & directors. The SalesBabu CRM solution enables organizations to automate all their critical business information; thus, achieving tremendous increase in business productivity and reduce costs to develop effective sales & marketing and customer service strategies.

"The enterprise has managed to solely build its software applications completely from scratch; thus making it one of the most powerful and dynamic remote hosted CRM, ERP, MedSFA, payroll and Service Management solutions available in the business market today," says Shashi Saurav, Director Sales and Business Development, SalesBabu.Com.

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