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The Smart Techie was renamed Siliconindia India Edition starting Feb 2012 to continue the nearly two decade track record of excellence of our US edition.

August - 2006 - issue > How I Got Where I am Today

Ra(y)diance of a Different Light

Pradeep Shankar
Tuesday, August 1, 2006
Pradeep Shankar
14th December 1971: Pakistan attacks Srinagar air base.

Kolkata, the City of Joy: A seven-year old boy is worried about his father who was then serving the Indian Air Force posted in Srinagar. With no telephone or television, the family relied on the radio for information on the war. “While you go through such situations in life, you realize that you have got to believe in yourself,” says Amitabh Ray.

July 25, 2006: The situation is not very different for Ray. He heads IBM Global Business Services’ Global Delivery initiative from India. Ray leads over 20000 members spread across six Global Delivery Centers in India. Dealing with hundreds of clients and thousands of people explains the challenges involved.

Even the best delivery organizations on earth will have delivery problems. Getting paranoid or nervous only meant you loose the battle. “The key to handle such situations is to first acknowledge that there will be stressful moments.” Overcoming stress is important. Believing in oneself and having a positive frame of mind is essential in order to survive in a stressful environment. “Keep thinking that going forward, things will be fine. The learning you imbibe during these situations will help you in your career,” says Ray who is known for his excellent management skills.

The fine art of Juggling
According to Ray, managing complexities sitting at the top is like juggling. As you go up the ladder the juggling only increases. In his 18 years of experience, Ray seems to have mastered the art of juggling effectively. “One needs to understand that as a master of orchestra, you need not juggle everything.”

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