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September - 2014 - Special issue > Company of the Year - IT Outsourcing

OM SOFTWARE: The Monarch of the eBusiness Optimization Domain

Poulomi Mukherjee
Wednesday, October 8, 2014
Poulomi Mukherjee
While a horde of online IT service providers in the market are juggling to catch clients' eye, Om Software had already carved out its own impression with the ethos - 'Time is money and every single second of it counts'. Incepted in 2006, the web and mobile development company offers a conglomerate of eBusiness optimization solutions that are not only prodigious in quality but also cost effective products while ensuring timely delivery to save a gargantuan amount of money of its clients. Although time is one of the major concerns for IT companies, there are many more pain points such as miscommunication, cost, infrastructure and several others that a company needs to ponder over before outsourcing. Om Software - commonly known as OMS -practices a strict development methodology based on UML (Unified Modeling Language) lifecycle development to address the prevalent chaotic and compulsive outsourcing that creates as many challenges as it solves. But as the needs change with each client and their projects, so does the stratagem of OMS to handle it. "We tailor our methodology to each project, creating a detailed breakdown structure for key milestones and deliverables," quotes Raj Kamal, Founder, CEO & Managing Director, Om Software.

OMS keeps the clients posted during all stages right from pre-sales, business analysis, project development, and implementation/deployment to future support/maintenance through regular feedbacks that aids it to remain on the same page with the project goals. This, combined with the technical dexterity, aids the company to meet client needs right down to every detail, making it the most sought-after option for clients from the entire index of mobile/web outsourcing IT service providers in the market.OMS takes pride in knowing its clients' business in and out to craft solutions with a creative edge that fulfills customer expectations. Catering complete web solution and web promotions services, the company masters in domains like shopping carts, SSL certificate installation and payment gateways which even many bigwigs lack confidence in. The one-stop-shop services company offers a wide range of services such as search engine optimization SEO& marketing, packaged SEO services, virtual assistant & live support, and viral marketing.

With technology forging its DNA, OMS has also formulated several enterprise-ready software products that can be deployed on a server-centric environment and accessed through a thin client like a web browser. The company's proficiency across platforms and technologies has led it gather the limelight in the IT services domain to win over the faith of multiple clients to retain them in the long run. OMS has evolved to provide premier IT solutions to over 1500 customers in more than 50 countries across UK, U.S., Europe, Canada and the Indian sub-continent, spanning a range of verticals.

Although Om Software's success is sky-rocketing, it abides by the axiom that it takes more than technology and resources to turn potential information into down-to-earth solutions that are geared to take businesses to a new level. The soaring company believes that the mastermind entities working within the organization are the wings that have taken it to the heights that it presently is at. "While some give much weightage to the numbers and others chiefly focus on technology, we break the mold as a result of having great belief in nurturing the core competencies, i.e., the people that make us," adds Raj. With a 500 percent growth of the employees, OMS saw a 40 percent escalation in the headcount along with the procurement of around $1 billion from IT outsourcing services in the past year. The company foresees to add several offices including one in Bangalore while shifting the company headquarter from Bhopal to Mumbai.OMS is also exploring the Japanese market for future prospects.

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