Accurately capturing the state of patient health round-the clock has gained paramount importance in the healthcare industry. Having the entire patient history on hand can help practitioners offer better outcomes to patients. Imagine if every medical practice, whether a large group or a smaller independent practice, was able to take advantage of having all the information easily accessible from one dashboard. MedicalMine, a Pleasanton, CA based company does exactly this, with their cloud based product ChARM EHR, companion apps and patient portal. "Our goal at MedicalMine is to empower medical practitioners, whether they work at a larger group or a neighborhood clinic, through a single system that works for their entire practice," says Pramila Srinivasan, Founder and CEO, MedicalMine. Through its flagship product ChARM EHR, the company offers a cloud-based online, ambulatory Electronic Health Record (EHR), Practice Management and Medical Billing solution which improves practice efficiency and quality of care for patients. "It is a system that scales with the practice size, in price and functionality. It allows physicians to schedule appointments, share pre-appointment questionnaires record patient visits, maintain comprehensive information about a patient's history and medical condition, and a myriad of cutting edge features to put all the information at the fingertips of providers," she adds.

ChARM EHR comes with a full suite of cloud-based products, including ChARM EHR for charting and medical data, ChARM PHR for patient engagement, Practice Management tools, mobile apps, and ChARM RCM for Revenue Cycle Management. "This entire suite is born in the cloud, which makes it easy to access from any device from desktop to Smartphone," says Pramila Srinivasan. The ChARM EHR workflow starts when the front office registers a patient who calls in, makes an appointment, or when the patient walks into the clinic. After registration the patient gets a free account in the ChARM
Patient portal which they can use to communicate with their physicians and send or receive messages, appointment summaries, prescription information and more. Apart from that, patients who are engaged in their own care can use the portal to maintain their data and decide when or if they want to share the same with the physician. It also helps physicians share pre-appointment questionnaires with the patients, which will show up in the patient portal along with an email notification. "Patients can fill-in the questionnaires, share medical history and documents with the practice even before the visit. This greatly reduces the actual patient waiting time at the clinic," says Pramila Srinivasan.

Facilitating Easy and Quick Charting

ChARM EHR also offers an iPad based Patient Check-in app providing a patient check-in Kiosk application which is useful for walk-in patients to fill-in their details including their medical history, history of present illness, allergies, treatments taken and other such information. This information can be instantly accessed by the physician in the patient chart during consultation, so that doctors can take informed clinical decisions for better healthcare.

The solution also supports template creation for commonly used prescriptions, supplements, lab work and diagnosis, allowing rapid data entry into Encounter Charts. Built in customizable templates helps physicians enter data using mostly a selection of check-boxes, dramatically reducing the time for text entry. In addition, ChARM also facilitates easy and quick charting through support of various types of encounters such as Quick, Brief and Comprehensive, on desktop and mobile devices.