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The Smart Techie was renamed Siliconindia India Edition starting Feb 2012 to continue the nearly two decade track record of excellence of our US edition.

January - 2009 - issue > People Manager

Making a Difference with Conversations!

C Mahalingam (Mali)
Friday, April 5, 2019
C Mahalingam (Mali)
A B.com graduate from University of Madras, Mali Mahalingham started his career as a Regional HR Head at Andhra Bank for 6 years and later headed the HR Department of ING Vysya Bank, Tata Information Systems (IBM India). In 1996, he became the Director of Human Resources at Philips Software for two years. Later in 2005, Mali headed the global HR function spanning over 20 countries at Symphony Teleca Corporation. Currently, he works as the HR advisor & Executive Coach at Marshall Goldsmith Stakeholder Centered Certified Coach.

A few months ago, I had the opportunity to address a large group of Executive MBA students at IIM, Bangalore. I chose to interact with them on the subject of Making a difference for the people. Managers make a difference for the organizations through the people they manage. As a result, making a difference for the people leads to making a difference for the organizations we are a part of.

The discussions and interactions were held in four parts. Part one focused on what does it mean to make a difference. This covered why managers need to make a difference for their people and even more importantly why difference means many different things for different people! Part two focused on understanding what today's managers are accountable for in an organization. The third part related to understanding today's employees, their expectations and mindset and how managers can relate to them. The final and most important part was related to various zones of differences that managers can make.

The significant learning for the participants and me during this session was the power of conversations that managers can unleash on a daily basis. The quality, frequency, and depth of conversations managers can practice with their team members can be far beyond anyones imagination. It has to be practiced, experienced, and realized. I will try and share some perspectives on this through this column.

Conversations at Work


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