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Humble approach of a tenacious problem solver

Christo Jacob
Wednesday, September 30, 2009
Christo Jacob
“Transforming complex problems through simple solutions is the best way to solve complex problems in business, technology and science. ” says Dr. Satyam Priyadarshy, the Chief Knowledge Officer and Vice President of Analytics at Network Solutions, a provider of Web-based solutions for small businesses. Dr. Priyadarshy spearheads an analysis and research team that provides business visibility in areas of customer experience, product and services offers and improvement, and competitive intelligence and innovation.

His strong scientific background and natural tendency to mentor people allows him to visualize complex business problems and guide him to show others how to solve using simple steps. During his research career, he worked on solving highly complex scientific problems with great precision and easy to view solutions in the areas of solar energy conversion, long-range electron transfer in bio molecules, non-linear optics, nano-technology, etc.

Dr. Priyadarshy brings the same tenacity and humble approach to solving the business and technology problems and has been successful in building a career in the Internet technology area. His proven stints in areas like web technologies, databases, networking, data mining and visualization, statistical analysis have provided him with a broad exposure to a holistic view of technology industry. Earlier in his career, he was one of the key players in setting the customer experience performance unit for measuring the last mile experience of products of AOL and other competitive products from many parts of the world, in a near real-time fashion, using open-source software and databases using some innovative techniques for collecting and transferring data securely over the Internet in the late 1990s. This enabled AOL to continually improve its products, networks and web properties to be a leader in its category. Later, he became one of the founding members of the AOL Research Unit and established a research team in India by recruiting some senior scientists from places like Stanford University, to lead teams in India, during a tough talent acquisition landscape in India.

While establishing research unit for AOL he met with many faculty, researchers and students from some of the leading institutions in India. He found that there are some areas where improvements can help researchers build a career. “The researchers have to interact with lot of their peers outside their narrow field of interest and that will help them to give a different view on evolving solutions. Researchers’ interactions are limited between the student and professor or their own co-workers in the same field,” says Priyadarshy.

“If you think that you can solve very complex issues in a very simple way it can give you high regards and that’s what I strongly believe,” says Priyadarshy. While most experts usually create hue and cry in problem solving methods, Priyadarshy stays calm and focused. “I am most inspired by my mother, who is always calm even in the toughest situations,” says Priyadarshy. This fundamental principle has helped to gain confidence on him by lot of co-workers and leaders in various companies.


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Reader's comments(1)
1:nice article
Posted by: Varish Dwivedi - 05th Oct 2009
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