June - 2015 - Special issue > CXO View Point
Enriching Leadership Potential through Constructive Feedback
By Spandana Malle, Associate Consultant, Talent Transformation, Wipro Ltd.
'Feedback is the breakfast for champions!' Unfortunately, the word 'feedback' sounds negative to a lot of employees. Most of the managers appreciate the need to take action where performance is not up to the standard, but what about the situation where someone is doing well? Typically, they breathe a sigh of relief and move on to a pressing matter. This leaves an impression that we would get caught by the manager only when we do something wrong.
It is imperative to provide good feedback to someone doing a good job, because,
- Employees need to know that they are performing to standards; surprisingly large numbers of employees get worried if nothing is said
- It is motivating to be praised or caught doing something right
Positive or constructive feedback provides information about performance or behaviors against goals to be achieved in such a way that employees maintain positive attitude towards themselves and their work. Continuously providing positive reinforcement and encouragement can help employees improve their performance.
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