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The Smart Techie was renamed Siliconindia India Edition starting Feb 2012 to continue the nearly two decade track record of excellence of our US edition.

Changing horizons for the Indian IT services Industry

Arvind Thakur
CEO-NIIT Technologies
Tuesday, July 31, 2012
Arvind Thakur
The "Surface" tablet was unveiled recently by Microsoft to meet the demands in computing by customers. It may be an answer to Apple’s iPad or Samsung's Android based tablets but Microsoft's jump in the fray is a sure sign that tablets, mobile centric devices and interfaces will dominate enterprise thinking while searching for solutions to enhance customer experience. Add to this other emerging technologies around social media, cloud and analytics and we can see significant disruptive trends which could radically change how we do business.

How will Enterprises deal with these trends? In a depressed economy with shrinking budgets organizations will leverage investments in traditional IT systems to deliver seamless service on new devices.


Not just cost savings, providers to offer business benefits


In the last three years since the global economic slowdown, we have seen a fundamental shift in the way service providers do business with their global customers. The new mantra from customers is not only to improve efficiency and do more for less but facilitate business innovation. Even as customers face cost pressures and expect IT services companies to offer cost benefits, they expect help in building their business.


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