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BusIndia.com: Pioneer Who Brought Online Ticketing to India & Build the Realm

Anamika Sahu
Tuesday, March 29, 2016
Anamika Sahu
Remember those old days when booking a bus ticket was no less than a nightmare, and how we used to gut standing in the long queue for hours leaving our important work! But thanks to the technology enthusiasts who brought ticketing online and took it to an all new level, today, booking bus tickets while on-the-go (all credits to smartphones) is as easy as slicing a cheese with a sharp knife. Though the industry is just a decade old and has witnessed several companies spur and die, it is just the few masterpieces that have survived the test of time and even fewer who are riding high on the success tide. One such eminent name that was born at the early eras of online ticket booking in India is 1995 founded Radiant Info Systems Ltd., which witnessed every dawn and dusk of the industry till date. Working on them, Radiant has emerged as the pioneer and leader in the online reservation system for the road transport corporation segment in India, and is credited with launching the first ever online bus ticketing system for Karnataka (KSRTC, NEKRTC and NWKRTC) way back in 2006, while most of world was still debating on its possibility. Today, this section of the company runs under the name BusIndia.com.

"Our solutions and portals have transformed the passenger management and passenger's experience in India. We were the first company to launch online booking and mobile booking for road transport segment in the country," proclaims a proud Venu Myneni, Chairman & Managing Director, Radiant. The company crafted an immaculate bus ticketing site called BusIndia.com that integrates Pan-Indian bus ticketing portal in partnership with Central Institute of Road Transport (CIRT), a Government of India undertaking. BusIndia offers integration of Bus, Hotel and Taxi booking for offering complete itinerary management across India. Formally launched in October 2013, Radiant today stands tall as the world's largest integrated online bus ticketing portal that brings together government and private bus transport operators across the country under a single window, thus facilitating users to plan their bus travel across Indian cities with ease.

Giving You a Unique Experience

India has a huge demand and potential for the Road Transport Travel Segment. Passengers are choosing organized travel through online portals and mobile apps, even for bus travels and hotel bookings. Being the only portal for interstate connectivity, BusIndia.com enables users to book trips and hotels, providing a full itinerary experience for the first time in Indian bus booking history. However, when the company started its first system, the passengers had no means to plan for their itinerary and journeys. Radiant's reservation solutions and portals have transformed the passenger itinerary management and experience in the country. Its ORS (Online Reservation System) Solutions have issued 140 million+ seats and revenues in excess of Rs.4600+ crore since 2006. "Roughly this is six times more than the closet competition," affirms Venu. The company holds master franchise for ticket distribution and management across all distribution channels in major states in India and offers its services to 21 of the largest transport corporations stretching from Kashmir to Kanyakumari, since 2000 onwards.

The interesting developments such as road infrastructure and buses are seeing a transformational change in India and the road travel is becoming truly comfortable and on par with the best global destination. The Indian Union and State Governments are also playing a pivotal role in providing the best infrastructures like roads, highways, and comfortable buses to transform the country. With these positive and encouraging developments, Radiant believes that it can see a tremendous growth with proper marketing and positioning. "Our solutions have helped our existing client transport corporations to significantly increase their bookings and revenue. There is still significant headroom available for increasing the business at these clients. We are also adding new clients and increasing our coverage across India. All our regional sites, which we setup for multiple corporations, are already seeing very significant transactions and growth," explains Venu.


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