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Nextra Teleservices

Nextra Teleservices

About Company

Nextra Teleservices is an internet services provider (ISP) that caters to both home and business segments providing internet services ranging from 10 Mbps to 100 Mbps. The company constantly strives to improve the quality of internet service by enabling the customers to enjoy more.This vision has helped them to develop innovative products & solutions that would help customers with enhanced user experience. Nextra hastailored their offerings for More Speed, More Entertainment, More Productivity, More Time, More Fun, More Flexibility, More Devices, and Overall More value.

Solutions and Products

The company caters to home/ residential customer and business customer segments. For home customer segment, the company offers ultra – high speed broadband services and plans to providea wide portfolio of enriched VAS and application. Home Broadband services, are offered over Fiber to the Home (FTTH) and Fiber to the Neighbourhood (FTTN) networks at speeds starting 10 Mbps and soaring all the way to 100 Mbps. Choices are available at 15 Mbps, 20 Mbps and 50 Mbps also.Nextra offers the advantage of complementary Wi-Fi service in the common areas of Residential Apartment Campuses, and in next-door popular markets. Residents get the added benefit of automatically connecting onto Nextra Wi-Fi Zone by simply pre-registering their portable devices.

For business customers, Nextra offers Dedicated Internet Leased Line, Campus Wi-Fi with managed authentication and billing, Security and Surveillance Solutions, VoIP, Hosted Content Delivery Network/ Video Apps, Hosted Applications like Hosted PBX, Hosted Contact Centre, Virtual/ Cloud Computing, Remote Storage, Conferencing, Computing Capacity on Demand, Web Hosting, Content Hosting and Co-location, OTT Box Application in select segments – Hotels, Banks, Education, Healthcare, amongst others.

Differentiating Factors

The company provides a symmetric bandwidth that no other operator does. Example, if it is a 10 Mbps connection most of the service providers give a 2/3 Mbps upload speed, but unlike others Nextra follows a symmetric approach, if it is a 10 Mbps download then it is also a 10 Mbps upload. The company believes that in a service industry one should fight over service rather than on price, as a customer will choose the one whose service is better not looking over to the price.

Organizational Culture

The company follows an open door policy, allowing its employees to pitch in their concerns, feedback, etc to the top management directly. They believe that if there is proper coordination among the employees then they will perform better. They also sponsor employees to learn any skills that may help in contribution for innovation among the company services.

Future Roadmap

The company is currently operational in Delhi – NCR region and is planning to spread over to neighbouring states and cities. They follow the strategy to give the best possible service to the customer that is required by the customer rather than the one that is available.

QUICK FACTS:

Founding year:                    2012

Headquarter:                       Delhi – NCR

Key management person:   Ashok Bansal, Ramnivas Bansal and Rajesh Bansal 

Company headcount:          130+