ideaHelix Inc: Maximizing the Benefits of Salesforce Investments
Vignesh Shivraj, Founder and CEO Subbu Parameswaran, Co-founder & COO
“We take pride in our strong, ongoing partnership with Salesforce, dedicating ourselves exclusively to its platform and ecosystem," says Vignesh Shivraj, founder and CEO.
ideaHelix addresses the key industry pain point of generic, one-size-fits-all tools that fail to meet the demands of specific industries. Unlike horizontal solutions, it specializes in tailored platforms like Salesforce Industries Cloud and Revenue Cloud, purpose-built to help businesses bridge gaps, drive efficiency and succeed in their markets.
The company serves key verticals, including telecommunications, media & technology, energy and utilities, healthcare, insurance and the non-profit sector. In many of these sectors performance optimization is critical and ideaHelix has a proven track record in executing complex migrations.
In the crowded field of system integrators, ideaHelix distinguishes itself by prioritizing transparency and integrity.
Building on trust-based relationships, it delivers comprehensive, high-quality solutions that bring value to clients. Salesforce frequently refers clients to ideaHelix, recognizing its capacity to optimize functionality and drive exceptional outcomes.
Backed by a team of over 300 certified Salesforce professionals, many with experience from Vlocity (now integrated with Salesforce), ideaHelix is recognized as a subject matter expert across multiple industries. The team’s expertise in implementation and product development enables it to address niche and specialized needs, delivering exceptional results for clients.
ideaHelix employs a focused, efficient methodology for targeted problem-solving. The process begins with a two-week assessment, where the team leverages specialized tools to pinpoint and categorize issues in the client’s architecture and core systems. Based on a comprehensive report of findings, the process moves into an in-depth phase with tailored recommendations and collaborative workshops to refine the action plan. Finally, the team presents a clear, resource-aligned roadmap for implementation, ensuring measurable outcomes at every stage.
The team provides recommendations and guidelines for larger projects, partnering with bigger system integrators after an initial advisory engagement. They then work collaboratively offering ongoing support through their certified workforce as needed.
ideaHelix recently achieved a significant milestone by implementing Loyalty Cloud and Non-Profit Cloud for Latin America's largest non-profit organization.
Backed by a team of over 300 certified Salesforce professionals, many with experience from Vlocity (now integrated with Salesforce), ideaHelix is recognized as a subject matter expert across multiple industries. The team’s expertise in implementation and product development enables it to address niche and specialized needs, delivering exceptional results for clients.
ideaHelix employs a focused, efficient methodology for targeted problem-solving. The process begins with a two-week assessment, where the team leverages specialized tools to pinpoint and categorize issues in the client’s architecture and core systems. Based on a comprehensive report of findings, the process moves into an in-depth phase with tailored recommendations and collaborative workshops to refine the action plan. Finally, the team presents a clear, resource-aligned roadmap for implementation, ensuring measurable outcomes at every stage.
The team provides recommendations and guidelines for larger projects, partnering with bigger system integrators after an initial advisory engagement. They then work collaboratively offering ongoing support through their certified workforce as needed.
ideaHelix recently achieved a significant milestone by implementing Loyalty Cloud and Non-Profit Cloud for Latin America's largest non-profit organization.
Taking the driver’s seat, ideaHelix succeeded where others had faltered, delivering a lock-and-key solution with unmatched efficiency and in record time.
This stands out as the first-of-its-kind implementation spanning three countries in Latin America, lifting the veil on what’s possible for complex, multi-region projects. The landmark project will serve as a blueprint for future expansion across locations.
ideaHelix’s strength lies in its "Dream Team," which is comprised of former Vlocity executives, certified experts and architects instrumental in building the Salesforce ecosystem.
“We aim to become Salesforce’s most preferred partner for Industries Cloud and Revenue Cloud, the trusted resource on speed dial for all their needs," says Subbu Parameswaran, co-founder and COO.
It continually invests in its tools, digital assets and, most importantly, people—driving innovation and delivering exceptional outcomes. ideaHelix is expanding its global delivery centers to meet the growing demand for cost-effective, customer-centric services focusing on Salesforce.
This stands out as the first-of-its-kind implementation spanning three countries in Latin America, lifting the veil on what’s possible for complex, multi-region projects. The landmark project will serve as a blueprint for future expansion across locations.
In another instance, a mid-market company engaged ideaHelix as a system integrator for a configure, price, quote implementation. After two years of stalled progress with a larger company, ideaHelix’s expert team swiftly tackled the challenges, harnessing its deep technical expertise and rapid execution to unlock a successful implementation.We take pride in our strong, ongoing partnership with Salesforce, dedicating ourselves exclusively to its platform and ecosystem.
ideaHelix’s strength lies in its "Dream Team," which is comprised of former Vlocity executives, certified experts and architects instrumental in building the Salesforce ecosystem.
“We aim to become Salesforce’s most preferred partner for Industries Cloud and Revenue Cloud, the trusted resource on speed dial for all their needs," says Subbu Parameswaran, co-founder and COO.
It continually invests in its tools, digital assets and, most importantly, people—driving innovation and delivering exceptional outcomes. ideaHelix is expanding its global delivery centers to meet the growing demand for cost-effective, customer-centric services focusing on Salesforce.
