About the Company
SendBestGift is an initiative by a Bachelor of Engineering who is working with white collars experienced in gifting, technology and customer service. The people associated with the website are there round the clock, available according to the customer’s convenience. And providing its extended family with an elite experience is what SendBestGift craves for. Making it much easier in the terms of gifts for various occasions, SendBestGift is here with an extensive collection of more than 5000 varieties of gifts.
Talking about the motive, the website is headed towards the “digital India” campaign. Among a large section of its society, online gifting is considered a thing of luxury, something that is not affordable by all. But SendBestGift offers a lot of options to meet everyone’s demands and fulfill their wish and that too within their budget. It is seen that the budget thing compromises with the quality but SendBestGift assures its customers of the best quality and the service as well. Shopping at SendBestGift comes with an assurance of supreme gifting experience for senders and receivers too. Apart from the affordability, what makes SendBestGift stand apart is the various choices when it comes to the gifts and delivery as well while sending gifts to India. SendBestGift believes in 100 percent customer satisfaction and that is why it makes everything according to the customers.
Current Market Landscape
Gifting market in India is estimated to be around $35 billion of which only around $450 million accounts for online gifting. When classified under three heads, the share of Festival Gifting stands around at $7 billion, Personal Gifting accounting for $25 billion approx and Corporate Gifting around at $3 billion. The online space is growing day by day hence; by 2020 we expect this number to grow at least by 20 percent. The total size of Indian corporate and personal gifting market placed together is about 250,000 crores. Of this, corporate gifting market in India is estimated to be 12,000 crores and is doubling in volume per annum.
With a rise in online gifting trend, there has been a rise in the number of online gift delivery portals. The concept of online gifting is getting very popular and henceforth new portals are in order. The meteoric rise has changed the e-commerce space. One can find the best gifts online without the fuss of running from one shop to another. SendBestGift is becoming a popular choice amongst the youth of India to send gifts across India. The response to our service has been overwhelming and sustaining the momentum in the future in our goal now.
Addressing the Challenges
Backed by no one, SendBestGift was started by a Bachelor of Engineer, Narender Kumar. Since it became functional, the company is constantly growing its reach to hearts of people. Gifting is something that is associated with love, care and especially the hearts. And this is what has given SendBestGift so much fame within such a small time period. The company treats its customers and their relatives and closed ones as just their own family as they are the ones whose love has given SendBestGift everything. With their dedication, efficient delivery network and customer’s love, SendBestGift has successfully served almost 10,000 customers within one year.
Thriving to help people connect to their people, today SendBestGift has consolidated its logistics and are prepared to provide new delivery options in remote areas as well. As a matter of fact, SendBestGift has a long list of satisfied customers belonging to these areas. Sky’s the limit and keeping this in mind the company is constantly pushing itself to serve an even larger section of India. With Indian migrating to foreign lands, SendBestGift are extending its services for these people as well. One can send gifts to India from across the globe using our interface.
Services
Rising from a very humble background, SendBestGift has spread its connection all over the nation and is constantly trying to extend its expertise to people round the globe. Focusing solely on gifting, the company is helping its customers to reach out to their loved ones without any hassle. For this SendBestGift provides a customizable delivery system which the customers can choose according to them, as well as, the need of the recipient. These Delivery options, including Same Day delivery, Midnight Delivery, and the normal delivery, which is far better than our peer’s and the firm delivers the gifts within the time it specifies.
As of benefits are concerned, SendBestGift’s customers have a lot to look for. Covering almost all the festivals, every occasion, and all the age groups, the firm provides a wholesome gifting experience. One can look for a grand customer’s service whenever you are on SendBestGift. For SendBestGift, customers’ satisfaction is the primal objective and for that the company leaves no stone unturned. From gifts for your family and relatives to Corporate Gifts, SendBestGift has everything in the store. Customers can find all these gifts laid out on the company’s categorized catalog. In a nutshell, SendBestGift offers gifts for all occasions and festivals in India and offers them at all possible time.
Differentiating Factors
Of all the benefits that SendBestGift provides, Delivery in Remote Town and Villages is one of the best. Reaching out more than 1,100 cities within a day and more than 100 cities at midnight, SendBestGift is surely setting the bar high. Its customers have often lauded it for the excellent delivery that the firm provides. Along with the best delivery, SendBestGift has ooze excellence in customer dealing as well. Next in the list of benefits is the price at which SendBestGift provides its finesse. Pocket Friendly Price which is almost 20 percent less than the established players is what the customers get at SendBestGift. Customers are careful to spend their limited bucks sensibly and are analyzing each purchase to make sure they are making an “innocuous” decision. Also, the firm’s prices will surely make them feel that way.
No matter what your trade is, there always will be others clamoring for your customers and your piece of the market. However, SendBestGift feels secured with its market share as it goes for 100 percent Customer Satisfaction. A customer friendly portal to a streamlined checkout process, SendBestGift has it all sorted to give its customers the ultimate taste of satisfaction. The firm constantly pushes itself and its team to new heights through active research.
Clients
There are hundreds of shopping sites out there and it’s really very difficult to cut through the clutter. And especially when it comes to gifting, the matter becomes even more complex as it is about the happiness of our loved ones. But SendBestGift aims providing a feast for people to make their friends and family members elated.
Since their kickoff, SendBestGift has served quite a few customers and also has been successful in making considerable customer base. The actual number of its clients is in excess of 10,000 and with 100 percent satisfaction. Instead of catering to the demands of elites only, SendBestGift takes pride in boasting off its achievements in reaching out to customers from all the segments.
Coming to the business model, SendBestGift is B2B, but this does not confine the firm, rather it has served few corporate too during last Diwali. Diwali is the festival of lights and is close to everyone’s heart as it opens doors to show off affection. And people loved to shower their loved ones with love having SendBestGift as their gifting partner which sky-rocketed the company’s name in the field.
Organizational Culture
There is no denying that a good and well-defined organizational culture is important for proper functioning of any company. Culture is presaged as one of the most important factors for a business’ extended success. SendBestGift is taking giant leaps towards success and all this has been materialized with the constant and untiring efforts of its employees. Therefore, SendBestGift believes in keeping its employees sated to optimize their talent for a common goal. For this, the company follows a flat management system which helps the company make better decisions quickly. A good work environment is a prerequisite for smooth functioning of any company and that is what is done at SendBestGift, the firm works like a family. SendBestGift is more of a work-oriented company not time-oriented. All the employees work freely to achieve a common goal, the goal of delivering smiles at their customer’s doorsteps. By giving its employees an ideal work environment, SendBestGift makes them feel truly invested in their jobs. The company makes office an extension of their home, and hence employees feel both excited and passionate about the work they are doing.
Harboring Innovation
The cortege of sendbestgift truly welcomes creativity and innovation. SendBestGift truly believes in the skills of its employees and provides them the most comfortable environment to work in. In today’s fast metamorphosing world, it is very necessary to come up with new ideas in each and every field to take the country and the company as well to the moon. Hence, SendBestGift management gives enough time and resources to the young professionals, who are in the crew to reflect on the new ideas to make the most of all the services. The firm do bar no one when it comes to providing recognition. We salute the efforts and thoughts of our people, provide ownership, make the processes to implement it and also follow it. Along with these facilities, we offer training in that section and eagerly invest in the resources to take the innovation to another level of success.
Adding to all these, we also bestow the talents with germane incentives giving them a reason to work in the direction creating advancement. Encouraging and fostering innovation among the crew is one of the key factors that has accelerated our growth. The list does not end here, sendbestgift willingly provides autonomy to our employees and encourage risk-taking and, of course, embrace failures, if any, happily.
Go-to-Market Plans
SendBestGift.com is a force to reckon with in the field of online gifting and it is prepared to keep up their lead. In near future the company plans to be India’s largest online gifting company. To materialize this, SendBestGift is working to expand its delivery network as broad as possible. Currently translating their same day delivery prowess in more than 1100 cities in India, SendBestGift plans to reach a higher number. The company is also adding variety to its inventory. SendBestGift delivers exquisite Cakes, Chocolates, and Flowers. In the mean time the company also plans to get the best of non-perishable items in their stock.
Also, trying to access a wider customer base, SendBestGift is planning to add more destinations worldwide from where one can send gifts to India from worldwide as well as outside the India to their loved ones. Catering to the needs of a wide range of customers, customers ranging from people of young age to adults is going to be SendBestGift’s primal focus in the near future. SendBestGift’s stores in India is another thing that the company is taking very seriously and in next two years the firm has plans to have their own multiple gifts store in India.
Quick Facts
1.) Year of founding: 2016
2) Funding information: Self Funded
3) Founding members: Narender Kumar, Yash Dahiya
4) Office locations: Gurgaon
5) Company strength: Up to 10 Employees
6) Website: https://www.sendbestgift.com
