siliconindia | | DECEMBER 202519Operational Impact & the Promise of Next-Gen AutomationClaim Genius ensures speed, accuracy, and touchless reliability by combining vast data sets, expert-curated training, and high-performance computing infrastructure built on AWS, Oracle, and Azure. Its systems process 25-30 images per claim in about ninety seconds and generate comprehensive damage reports that are on par with the quality of human inspection, without bias or variability. The system achieves accuracy of more than 90 percent across all models of sedans, SUVs, pickup trucks and hatchbacks with its advanced detection capability for dents, scratches, tears, misalignments, and internal impact zones. These capabilities translate into significant business impact-insurers and automotive enterprises using it reports nearly 57 percent reduction in operational costs and up to 80 percent improvement in claim processing efficiency. Tasks that used to take weeks from inspection to final settlement are getting completed in hours, thus allowing rapid approval cycles and smooth customer experiences.Currently, the platform is deployed across five countries, including all major Indian public sector insurers, a number of private insurers, global OEMs, and large enterprise garages, collectively processing more than a million claims per annum. Data privacy and regulatory compliance maintain a pivotal position in the company's infrastructure. Claim Genius is ISO-certified, GDPR-compliant, ensuring complete data isolation for each customer instance with region-specific hosting to maintain jurisdictional integrity. Going forward, the company will be developing its proprietary LLM ecosystem while integrating IoT solutions, agentic AI for workflow automation, and decision-support frameworks. These changes are targeted at taking the inspections beyond pure damage detection to comprehensive ecosystem intelligence for insurers, fleets, and automotive service providers. Claim Genius has earned deep trust and confidence from its customers, enabling them to confidently offload their end-to-end claim settlement processes while keeping a Human-in-the-Loop for oversight and assurance. With its advanced AI engine, Claim Genius is redefining the future of claims by Humanizing AI, combining automation at scale with expert human validation where needed. This balanced approach not only delivers accuracy and efficiency but also sets a benchmark for how AI should be deployed to overcome change-management challenges across large organizations.Through this full-service, AI-powered operational model, Claim Genius has transformed the claims workflow across all four major PSU insurers in India, dramatically accelerating processing, improving consistency, and modernizing customer experience at every step.Future VisionLooking ahead, Claim Genius endeavors to become the world's most comprehensive AI inspection company in segments such as housing, two-wheelers, commercial vehicles, and industrial assets. Building on this momentum, with a powerful global footprint and a team of 150 technology and insurance specialists, it will be committed to expanding its AI ecosystem for deeper market penetration and furthering automation beyond visual inspection. In its roadmap are efforts to expand product capabilities, including stronger global partnerships and continuous advancement in the development of AI models to serve emerging mobility markets. True innovation happens when technology earns trust. At Claim Genius, our mission is to make AI so reliable, intuitive, and impactful that it becomes an essential part of how the world settles claimsCOMPANY SPOTLIGHT
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