OCTOBER 20224In the midst of the hype around AI and ML, terms like RPA, Automation, Robotic Automation, Robots, and Bots are all synonyms for a dramatic business paradigm change that is likely already familiar to you.Veterans in the industry have stated that the adoption of RPA may be the most eagerly awaited aspect of the 5th Industrial Revolution. Automation promises to usher in a completely new way of life, much as entrepreneurs in the eighteenth and nineteenth centuries replaced cottage industries with mass-production technologies. Automated solutions are more than just tools for workers, in contrast to the machinery in those early industries. Many of the routine jobs that have historically been done by humans can be replaced by automation solutions, which can also offer better, more effective service while freeing up staff to work on higher-value duties.The world is changing, and robotic automation merits further study since it has significant potential for contact centres. However, it ought to be because it is accelerating your rivals. According to a recent survey, almost three-quarters of businesses intend to automate labour activities or have already started automating low-level jobs. Consider the reasons why your company should be seeking robotic process automation today rather than waiting until tomorrow.Rest assured that your rivals are hoping you won't automate. Organizations that effectively utilise robots get a definite competitive advantage. Consider carefully what robotic process automation can accomplish for you if you want to keep up with firms across the world and in the customer relations sector. We have assembled the top RPA startups who are on the verge of ushering in the 5th industrial revolution. Emmanuel Christi DasEditoreditor@siliconindia.comProfitable Growth is the Result of Productive Work Processes EDITOR'S NOTE Vol 8 · Issue 01 · OCTOBER - 2022 Publisher Alok Chaturvedi Special Editor Emmanuel Christi Das Editorial Team Komal Banchhor Akansha Chak Shiwani Pradhan Srabani Ganguly Sales & Marketing Arvind chakaravarthy B.Roshini Singh Deepika S Nischita P Naik Sahana N Poojary Editorial Queries editor@siliconindia.com To subscribe Visit: www.siliconindia.com/subscribe/ Magazine price is Rs. 150 per issue.Printed and Published By Alok Chaturvedi on behalf of Siliconmedia Technologies Pvt Ltd and Printed at Precision Fototype Services at Sri Sabari Shopping Complex, 24 Residency Road Bangalore-560025 and Published At No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugeshpalya, Bangalore-560017. Editor Alok ChaturvediCopyright © 2022 SiliconMedia Technologies Pvt Ltd, All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher.sales@siliconindia.comCirculation Manager Magendran PerumalGM Sales & Marketing Shashi RanjansiliconindiaManager - Design Prabhudutta A.R.N RayArt Manager Suanya ChakrabortyVisualiser Mrigank Sharma
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