siliconindia | | May 20189Digital Aspirant ­ technology foundation that integrates con-nectivity, security, automation, collaboration, and analytics across the entire business value chain. There is an emergence of a new generation of outcome-oriented digital solutions that should ably be supported by a developer environment that drives faster innovation.These initiatives will unlock billions in trapped value in the form of new revenue and cost savings.Digital Transformation strategy focuses on three broad areas:· New Customer Experiences: Delivering delightful cus-tomer experiences is key to winning and retaining business, strengthening loyalty, and maintaining credible sustained differentiation. In a world of always-on digital services at your fingertips, customer expectations are soaring. Pro-viding a seamless omni-channel experience to each cus-tomer, across every channel of interaction strengthens customer loyalty.· Innovative Business Models: New business and operating models, enabled by data flows and analytics, allow compa-nies to reimagine the value they generate for customers and themselves.As more and more devices get connected, companies have the potential to connect to and collect data from every extremity of their value chain. This sets the stage for new ways of doing business, thereby enabling organizations to disruptively transform their existing business models. The result is faster time-to-market, leaner operations, and greater agility to respond to market changes.· Empowering Workforce Innovation: Transforming the workplace into a flexible, collaborative environment em-powers a digital workforce. This increases employee en-gagement and productivity, while enhancing innovation. Employees should be empowered with the tools to be more connected, engaged, and mobile. Digital workforce requires nonstop connectivity, rich collaboration to support deeper engagement, and security everywhere. With these capabil-ities in place, organizations can increase productivity and improve their ability to attract and retain the best people.Blueprint for Building a Digital BusinessHere are the five key considerations to unlock digital busi-ness transformation and build a Digital Enterprise:· Enable New Business Models: Align IT around business outcomes, focusing on closer partnerships between IT and lines of business to execute on business transformation.· Simplify Everything: Deliver simplicity across the organi-zation, with IT as a Service and a services-based approach to everything, from supply chain to customer service.· Build Modular IT & Automate: Decouple and modu-larize code for reuse across multiple services, and leverage cloud services when possible.· Deliver Data to Drive Business Decisions: Provide data as a service to support lines of business in a self-service, eas-ily consumable way, using natural business language.· Continuous Delivery: Adopt agile software development along with continuous integration and continuous deploy-ment to increase feature delivery.Finally, no digital initiative can succeed if business-es can't keep business-critical assets and communications safe. As a foundation for transformation, businesses are se-curing everything and providing continuous policy-based threat protection across devices at the edge of the network, across the infrastructure, and through the data center and the cloud. Adopt agile software development along with continuous integration and continuous deployment to increase feature deliveryLakshmi Narayan Rao
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