siliconindia | | June 20188THE HR TECH TRANSFORMATIONhanks to the rise of mobile technology, companies with a truly global workforce are able to connect like never before. A number of tools and virtual interfaces are enabling quick and constant engagement, making physical distance increasingly inconsequential. The impact of new communication platforms is felt particularly strongly in the realm of human resources (HR), where they have reshaped virtually every aspect of the department's role from recruitment to training to ongoing engagement. For a company like American Express Global Business Travel (GBT), whose employees typically work in borderless roles, being able to connect more easily builds a more efficient team and creates a more collaborative working environment.The Rise of Virtual InteractionWorking remotely with flexible options such as joining conferences and meetings via an interactive video chat, or having the ability to pick your designated work hours, is a growing trend with no signs of slowing in the near future. In this era, employees are no longer separated by geographical distance. New tools and virtual interfaces allow for a cross-cultural and cross-geographical workforce. Currently, this growing ease of connecting across great distance in my opinionTHeadquartered in New Jersey, American Express Global Business Travel is a management company providing end-to-end corporate travel and meetings program management through a variety of solutions that service both the client company and the traveller.By JoAnne Kruse, Chief Human Resources Officer, American Express Global Business Travel
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