siliconindia | | April 201919With new automobiles being sold in the market every single day, there will be demand for more spare-parts and fixings to be done each second of every daydissatisfaction. An online platform can be very handy. Not only would such a platform give customers complete and unbiased information of the products, but will also make the buying process easy for them.With the advent of e-Commerce, the majority of man-power instead of interacting directly with the customer, would be assigned the task of building and maintaining a smooth platform that would act as an interface between the two parties, as well as creating and updating product catalogues that would simplify the process of procure-ment of the required spare parts by the customers.Learning is a Time-Taking ProcessThe industry produced a total of 2.9 crore vehicles in April-March 2018 as against 2.5 crore in April-March 2017, registering a growth of 14.8 percent over the same period last year. The vehicles on the road vary with new brands and models being introduced to the market, but none of them run without the need for spare part. Pre-vious generation of service industry people could rely on acquired knowledge for decades - vehicles witnessed marginal changes. But now the number, variety, and com-plexity of cars are growing very fast and so is the difficul-ty of maintaining these cars on road. Now, the industry workforce should have wider and deeper knowledge of components and service practices, and there is no other way to stay on the edge of progress than to learn new thing continuously, and this comes at cost.Tech-Savvy WorkforceWith the technological shift happening, the workforce in automotive industry needs to be tech-oriented too and have not only comprehensive understanding of vehicle construction and role of each spare part, but also be able to use new digital tools. Technology can collect, store, and share knowledge much more reliably and faster, thus facilitating sales, leaving the humans with the work of managing and overseeing the work being done by the ma-chines. The role of manpower shifts towards creation and support of technological knowledge database to aid their operations and functions, requiring companies to train their employees in handling technology whether for ser-vicing cars or selling spare parts.India is one of Asia's largest automotive markets, with the Indian auto industry accounting to 7.1 percent of the country's Gross Domestic Product (GDP). Indian auto industry is on the edge of technological breakthrough, where even less work will be done manually. This re-quires the automotive companies to hire educated staff, who are well aware of how to make the most out of the technologies available to them. We are witnessing time when the workforce demand in the automotive industry shifted from quantity to quality.With new automobiles being sold in the market ev-ery single day, there will be demand for more spare parts and fixings to be done each second of every day. With the right technologies being handled by the right manpower, every query can be addressed in no time and no one can stop India from becoming the world's most flourishing automotive market! Oleksandr Danylenko
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