siliconindia | | OCTOBER 202219BOTS - HUMANE AI FOR THE NEXT BILLION INTERNET USERSLanguage is our primary communication method since birth, and stays throughout life. We are adept at speech and language, however we input data and requests into technology via typing into a screen or using a keyboard. It is easy to see why so many of us are eager to communicate to computers and technology in the way that we are most comfortable - speech.While voice technology has come a long way in the last few years, voice assistants today still lack the basic conversational foundations that create a smooth personalized experience. We use wake words, commands, and strange uses of vocabulary that would be alien if used within a real human conversation.How often have you wished you had a Genie of your own like Aladdin had? One which really looks like a human and also gives perfect answers to all the questions whenever needed, anytime of the day from anywhere. Like the precious Chirag as a medium to get Genie, here you have Humane Bots both on your phones and computers. By Tanuja Pradhan, Head - Consumer Insights & New Commerce Analytics, Reliance Jio An alumnus of Delhi University, Tanuja is a Marketing & Business Strategic professional with expertise in Telecom, Internet, IT, Real estate, Retail, FMCG, Alco-beverage, Banking & Finance and many other areas.CXOInsights
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