siliconindia | | August 20208Digital transformation and innovation has become commonplace in today's corporate landscape, affecting every business function, including Human Resources (HR) and Learning & Development (L&D). In this article, I explore the latest trends, sustainability and emerging technologies in HR and L&D domains. Each new year brings with it a bout of newer trends, workplace disruptions and an ever increasing demand for new skills, largely driven by emerging technologies and innovations,with a promise of transforming organizational HR and employee Learning & Development (L&D) just a little bit each time.Given the rising focus of organizations to future-proof their workforce and achieve long-term sustainability, it really shouldn't come as a surprise if HR and employee L&D achieve a stronger footing in India's corporate landscape. And, with the global eLearning market on a growth trajectory, it is up to businesses to get ahead of the curve, and start planning and strategizing to leverage the newest trends for the coming years.CURRENT HR AND LEARN-ING TECHNOLOGY (LMS) TRENDSThe future of HR and L&D demands agility and a transformed and ever evolving approach to workforce skill-ing and talent management. Just like online shopping and video streaming, today we have access to knowledge and learning anytime-anywhere at the click of a button. This ease of access, coupled with advancements in Artifi-cial Intelligence (AI) and automation technology, has given rise to a flurry of emerging trends. Here are four key HR and LMS trends that are set to gain a stronger foothold in 2020-1. Artificial Intelligence (AI)Gartner suggests that AI bots will power 85 per cent customer service interactions in 2020 and 20 per cent business (training) content will be cre-ated by AI. AI continues to enable HR and L&D leaders to deliver employ-ee training through innovative LMS solutions that were unheard before. And, with the availability of limit-less amount of data in organizations waiting for analysis to draw action-able insights, there is no doubt that AI will have a massive impact on L&D.Few common benefits of leveraging AI-powered LMS solutions in training include, content development, train-ing need analysis, natural language processing, virtual instructor, tracking and feedback, among others. 2. Learning AnalyticsLed by the overwhelming amount of data organizations now possess, it has become a business priority to ana-lyze that data and evolve the business in today's fast changing digital land-scape. And, one of the industries where analytics is quickly making a huge difference is the learning industry. Learning analytics (via the LMS) has become a major driver of improving learner experiences, and hence L&D outcomes. Today, 80 per cent of orga-nizations use or are set to use learning analytics as per a research study by IDG. Enterprises, governments, edu-cational institutions and SMBs alike, who have had tons of data, are finally starting to join the dots between data and insights using learning analytics.By Amit Gautam, Founder-Director, UpsideLMSIN MYOPINIONAn IIM Lucknow alumnus, Amit was associated with Upside for 16 years now, prior to which he held the role of Senior Systems Analyst at Infosys Technologies.CURRENT TRENDS, SUSTAINABILITY, TECHNOLOGY IN HR AND LMS DOMAINAmit Gautam
< Page 7 | Page 9 >