siliconindia | | February 20208IN MY OPINIONBy Srinivasa Addepalli, Founder & CEO, Global Gyan Academy of Management EducationSrinivasa has over two decades of experience in Corporate Strategy, M&A, Business Transformation, and Innovation areas. Prior to Global Gyan, he held the role of Chief Strategy Officer at Tata Communications, and is also a visiting faculty at IIMs & NMIMSPEOPLE SKILLS YOU NEED TO SUCCEED AT WORKThe workplace has undergone a radical change in the last decade, and people skills have never been more important to succeed at work. With organizations embracing novel and ground-breaking technologies such as Artificial Intelligence and Machine Learning to perform critical tasks better than humans, what primes an employee for success is not his or her functional skills but `people skills'.So what are `people skills' or `soft skills'? People skills are the various attributes of a person's behaviour which includes how the person interacts and works with others.And what is it that makes `soft skills' as crucial as say, `software skills'?These are skills which cannot be replicated by technology. Thus, they have the potential to be key differentiators while evaluating a candidate. Secondly, good people skills helps one connect at a personal level with other team members and work well in a team. This significantly boosts the morale of the team and productivity of a workplace.I remember an interesting example shared by author and coach, Marshal Goldsmith, for medical professionals. "We believe our doctors are smart and we give them the benefit of the doubt on skill. We assume, for example, that our doctor Srinivasa Addepalli, Founder & CEO
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