MARCH 202319can make more meaningful business decisions. The problem in extracting this value (from data) is that we are dealing with significantly complex environments. The highly distributed use of microservices, containers and orchestration tools make it difficult to understand exactly what's going on in the system.Observability plays a pivotal role by enabling organizations to measure how a system performs and identify issues and errors based on its external outputs (called telemetry data) and include metrics, events, logs, and traces (MELT). Observability is the practice of instrumenting systems to secure actionable data that details when and why an error occurs. Achieving observability brings a connected, real-time view of all data from different sources in one place where teams can collaborate to troubleshoot and resolve problems faster, prevent issues from occurring, ensure operational efficiency, and produce high-quality software that promotes an optimal customer/user experience.Observability gives organizations a real-time perspective of how their systems are operating and helps them perform real-time analysis of where they are compared to their digital transformation goals. Once organizations have completed the transformation, cloud observability can contribute to their operational, business, and IT awareness and help improve their daily metrics to drive the digital experience. Observability can highlight things that may not be obvious, and is key to sustaining project goals, enabling innovation, and potentially providing new revenue opportunities or the ability to optimize the cloud build.How do you stay updated on general business knowledge and trends?I keep abreast of general business knowledge and trends by reading a wide selection of newsletters, research papers, social media and blogs. I also learn about industry happenings and best practices by speaking to peers and executives across similar and diverse industries, while my team keeps me updated on industry developments and insights. Most importantly, I learn from our customers, not only in terms of how they are using the New Relic Observability platform, but also about their pain points and potential opportunities in their respective industries.How are Indian organizations adopting Observability? New Relic's 2022 Observability Forecast report, which captures insights into the current state of observability and its growth potential, shows that 86 percent of Indian respondents see observability as a key enabler The 2022 Observability Forecast shows that while teams are striving to achieve full-stack observability, there's still room for improvement to optimize digital experiences, and New Relic is able to support these goals
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