siliconindia | | December 20204It isn't easy to make a place in the market and sustain; however, it is tougher to become a market leader. It needs commitment, trust, transparency, burning the midnight oil, working those odd hours, sticking to quality and ever innovating, and more to become a market leader. It also needs understanding the need of the customers and how to address their pain points in the most appropriate way while also being connected to them during the tough times. Yes, building relationship with customers is also integral to a brand's success. But like it's said, reaching the top is just the beginning; sustaining there is the next step, and staying in the hearts of the customers forever is the ultimate achievement. Market leaders have learnt this the hard way and hence they practice all necessary measures to ensure their customers become their advocates. Indeed they have torn apart the adage `winners don't do different things, they do things differently'. In today time where people live in two different worlds ­ digital & real ­ it is essential they do different things and things differently. That is how they stand out among similar players.Our current edition of siliconindia Magazine brings to you such leaders who have championed the art of being the numero uno. This issue features few such market leaders under the listing `Market Leaders of the Year ­ 2020'. Our team of experts along with our Editorial Board together have shortlisted and financed the names to bring to you their story of excellence, perseverance and commitment to customers. Read to know more about them.Do let us know what you think! Anamika SahuManaging Editoreditor@siliconindia.comMaking the Mark that Wins Hearts Now & Forever Editorial Vol 09 · Issue 05 - 01 · December, 2020 Publisher Alok Chaturvedi Managing Editor Anamika Sahu Associate Editor Susila Govindaraj Editorial Team Aveek Pal Chaudhuri Avinash Roy Mandvi Singh Rajan Sarma VP - Sales & Marketing Virupakshi Pattar Advertising Managers Editorial queries editor@siliconindia.com To subscribe Visit https://www.siliconindia.com/subscribe/ or send email to subscription@siliconindia.com Cover price is Rs.150 per issue. Printed and Published By Alok Chaturvedi on behalf of SiliconMedia Technologies Pvt Ltd and Printed at Precision Fototype Services at Sri Sabari Shopping Complex, 24 Residency Road Bangalore-560025 and Published At No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugeshpalya, Bangalore-560017. Editor Alok ChaturvediCopyright © 2020 SiliconMedia Technologies Pvt Ltd, All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher.advertise@siliconindia.comVisualisers S Sivasankar Vetrivel S Dennis BennitoGroup Art DirectorAshok KumarNoidaAshu Sethi Garima Anand Shivam AgarwalCirculation Manager Magendran Perumal Ashwini D Naik Indranil Chakraborthy Sanjana Mohanty Shivam AgarwalCorrespondentsSambit Satpathy Subhadarshani Mohanty
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