MARCH 2020191. What do you feel is the one of the most common flaws of an ambitious Business leader? Being able to let go! The ability to focus on what is within the parameters of something that can be done compared to something that can't be done to their best degrees. Many times I feel successful people try to do it all, and as a result spread themselves too thin and end up short on their delivery. For example if you have defined your primary customer to yourself and within your organisation, that's who should be focusing on rather than the whole market so you can deliver maximum value to that customer. The kid of focus enables a leader to excel in the things that are truly important.2. What is the most important part of a company that you should focus on? As a company it's always important to define your core values, between customers, employees and shareholders. There is no right or wrong answer here as it applies to your own perspective. For example, Toyota as a company in the past has spent large amounts of money on recalls of products which they have felt doesn't reflect their commitment to the customer. This is an example of placing the customer as a core to their strategy. In other examples some companies want to keep employee motivation as their core strategy as they feel that will impact their results more directly. Define your results clearly and focus on the aspects of your business which have the most direct influence on those results. 3. How do you optimize performance in your organisation?The only way you're going to get anything done is by tracking people's performance and holding people accountable to their actions. There are various technology platforms a business can FROM THE EYES OF AN ENTREPRENEUR By Rohan Jetley, CEO, TGI Fridays IndiaCXO INSIGHTSRohan has been the chief promoter and CEO for TGI Fridays for 15 years and has been the owner of the president management program at Harvard Business SchoolRohan Jetley
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