siliconindia | | July 201819Despite the efforts made under Digital India initia-tives to bring about digi-tal transformation and more connectivity to the nation, still there is a `digital divide' between urban and rural India. According to a recent report by Internet and Mobile Association of India (IAMAI), internet penetration in urban India is about 64.85 percent, whereas it's just 20.26 percent in rural areas. Rural India, with an estimated popu-lation of 918 million as per the 2011 census, has only 186 million internet users. Thus, there are 732 million po-tential users still to be reached in vil-lages. With the intention to bridge this digital gap and uncap the huge poten-tial of internet in connecting people, organizations, businesses and govern-ment bodies in remote areas, Airspace Broadband began offering low cost and next-generation internet services in tier 2 and 3 cities of the country.Airspace Broadband brings fast and cheaper internet to inaccessible locations through Fiberstream and Airstream ­ company's ingenious and hybrid network model. Ren-jan, CTO, Airspace Broadband explains, "With a special at-tention to tier 2 and 3 cities, the technol-ogy driven internet services of Airspace Broadband are served on subscription-based and trans-action-based models. We're keeping our cost low by creating a hybrid net-work framework with fibre plus wire-less networks. Our state-of-the-art fibre optic infrastructure and GPON network ensure transferring of large amounts of data at speeds close to 500 Mbps. Through Airstream, we provide internet via air di-rectly into your homes and help you get online even from remote ar-eas." Apart from this, company employs a combo of vendor-driv-en and in-house tools to manage various functions like customer relationship man-agement, uptime/downtime monitor-ing, network monitoring and many others and has set up a digital call centre to ensure prolific cus-tomer support. Altogether, the team strives to keep the infrastructure digital in order to efficiently cater to their customers and to maintain the low cost and speed.With top quality equipment and technology, Airspace Broadband caters Fiber-To-The-Home and wireless broadband technologies to homes, small-medium businesses and offices in tire 2 and 3 cities. While serving to such a diverse user portfolio, the company also tries to ensure maximum customer support for each customer and stays immensely responsive every time. "One of our major differentiating factors is our customer service; we make sure that our customer service is very responsive and there is a speedy resolution for everything. We have set up a dedicated customer service team and we're working 24/7 to provide a highly satisfied internet experience to our users," shares Nishanth Hegde CFO and COO, Airspace Broadband. The highly-skilled and qualified team of Airspace Broadband consists of people who are trained from pres-tigious institutions like IIT and who have decades of experience in the industry. With such a talented team and customer-focused approach, the firm could lead an impressive journey till date. Shamanth M, Director and VP Marketing, Airspace Broadband, quotes, "We started our operation in February 2017. Since then, it's been a year and we were able to cap-ture a good market share in our service areas, which is indeed a fair good growth in a tire 2 or 3 city market. In terms of revenue, we're growing at 10 to 15% every month." Today, spread across in sever-al rural cities of Karnata-ka including Udupi, Manipal, kundapura and Santhekatte, compa-ny's clientele comprises of education-al institutes, hospitals, corporate and many government undertakings like police stations, public service offic-es. Speaking about the future plans, Shamanth says, "We're looking at creating small cell networks, lever-aging the free or unlicensed band-width and setting up of solar powered towers. On the other hand, Airspace Broadband will continue providing affordable internet services to in-accessible areas using next-gener-ation technologies. Ultimately, we envision being the partner of choice to provide best internet experience and bring millions of citizens to the World Wide Web." Airspace Broadband: Building a Truly Digital Infrastructure with Fast and Affordable InternetINTERNET SERVICE PROVIDERS - 2018 20 MOST PROMISING Shamanth M,Director & VP MarketingRenjan Puthupparampil,CTONishanth Hegde, CFO & COO
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